Food Service Manager

Our clientoffers culinary solutions in several countries of Europe and Africa.

 
JobSummary

The Foos Service Manager is toown and grow the Food Service channel within the assigned region. The roledrives revenue growth, new customer acquisition, customer retention and recipeswitching, and the field team that delivers them.

 
Key Responsibilities

• Deliverthe regional Food Service revenue and customer targets.
  
• Lead,coach and manage the regional team of Key Account Officers, Telesales Officersand Delivery Officers through clear KPIs, routines and performance reviews.
  
• Drivenew customer acquisition and coverage growth across institutions, schools,eateries, vendors and caterers.
  
• Driverecipe switching, detailing and pre-selling execution in the field and convertthem into sustained sales.
  
• Trackperformance against target, identify gaps by customer, route and officer,establish the cause, and own the recovery plan.
  
• Workwith the General Trade team and distributors to resolve stock availability andtransaction issues affecting Food Service execution.
  
• Reportperformance to leadership with clear analysis and recommendations.
  
  
  

Requirements

• ·       Minimum5 years of commercial or sales experience in FMCG, food service, HORECA or arelated B2B environment, with at least 2 years managing a field team.
  
• Proventrack record of delivering revenue targets and growing a customer base.
  
• Strongbusiness analysis skills. Must be hands-on with Excel (formulas, analysis ofperformance data) and PowerPoint (building and presenting business reviews).
  
• Strongpeople leadership: setting KPIs, coaching, and building the capability of ateam.
  
• Comfortableworking cross-functionally with distributor and General Trade structures.
  
• Executivepresence and strong written and verbal communication.
  
• Bachelor'sdegree in a business-related field. A culinary or food industry background isan added advantage, not a requirement.
  
• Strong background in medical detailing orpharmaceutical sales who have successfully driven product growth, managedhealthcare stakeholder relationships, and demonstrated strong commercialacumen.
  
• Experience as an Off-TradeManager, with a proven track record of managing distributor relationships,developing channel strategies, and delivering revenue and profitabilitytargets.