Receptionist

RECEPTIONIST

JOBDESCRIPTION

Location:  Tema                                                                                                    

Industry: Manufacturing

Reports To: Human Resources Officer

Our client is one of the leading agro-processing companiesin Ghana and across Africa.

Scope

The Receptionist will be responsible formanaging front-desk activities, supporting effective communication, and providingadministrative assistance to ensure smooth day-to-day office operations.

 KeyResponsibilities 

•  Manage the receptionarea and maintain a welcoming, organised and professional front-officeenvironment.
  
• Receive and registervisitors, notify relevant hosts and ensure compliance with established securityprocedures.
  
• Answer, screen anddirect incoming calls to the appropriate departments or individuals.
  
• Maintain and update thecompany telephone directory as required.
  
• Handle general enquiriesand ensure they are directed to the appropriate person or department.
  
• Book meeting rooms,prepare spaces, and support logistics for internal events.
  
• Coordinate incoming andoutgoing mail, courier services and other office communications.
  
• Provide administrativesupport to the Human Resources team, including filing, document preparation andupdating records.
  
• Monitor and maintainaccurate records of office supplies and ensure availability for dailyoperations.
  
• Raise requisitions foroffice supplies as required and coordinate deliveries with vendors andsuppliers.
  
• Assist with routineoffice documentation and other administrative tasks as required.
  

Requirements

Requirements

• Diploma or degree inBusiness Administration, Human Resources, Secretarial Studies or a relatedfield.
  
• Minimum of 3 years' workexperience in a similar receptionist, front-desk or administrative role.
  
•  Excellent verbal andwritten communication skills.
  
• Professional, courteousand customer-focused approach.
  
• Good organisational andtime-management skills.
  
• Proficiency in MicrosoftOffice applications.
  
• Ability to managemultiple tasks while maintaining attention to detail.
  
• Strong interpersonalskills and a professional demeanour.
  
• Proficient in the use of MS Office applications.
  
  

Competencies

Excellentcommunication and interpersonal skills, Organisation and Attention to Detail, TimeManagement