JOB SUMMARY

The HVAC Supervisor plays a key role in ensuring HVAC Services are executed smoothly, efficiently, and in alignment with company standards. This role acts as a bridge between the sales proposal and the installation team—identifying any discrepancies, developing proactive solutions, and coordinating with the salesperson to initiate change orders when needed. This position supports high-quality outcomes, customer satisfaction, and overall departmental performance.

DUTIES & RESPONSIBILITIES

Conduct site checks to verify scope accuracy and job readiness.
Identify and address any proposal oversights before or during installation.
Collaborate with sales to initiate timely and accurate change orders when needed.
Set expectations for servicing, including safety standards and code compliance.
Ensure jobs are properly staged and prepped (equipment, materials, plans).
Coach and monitor installation crews to maintain Signature’s standards of quality.
Conduct in-progress and final walkthroughs for quality assurance.
Perform occasional warranty and finishing work when necessary to ensure job completion.
Provide feedback loops to sales and service teams to prevent recurring issues.
Participate in training efforts for technicians to support skill development and performance.

REQUIRED SKILLS & ABILITIES

Strong leadership and communication skills to guide and influence field teams.
Ability to identify install challenges and navigate them proactively.
Comfortable working with HVAC systems and understanding technical aspects of servcing.
Computer proficiency (Microsoft Excel, Word, PowerPoint; mobile job platforms).
Strong organizational skills and ability to manage multiple moving pieces.
Commitment to safety procedures and PPE compliance.
Willingness and ability to teach, coach, and support field technicians.

EDUCATION & EXPERIENCE

3–5 years of HVAC experience, including supervisory or quality assurance roles preferred.

PHYSICAL DEMANDS

Ability to lift/push/pull up to 50 lbs. unassisted.
Capable of standing, walking, climbing, stooping, crawling, and crouching in varied environments.
Frequent use of hands/fingers for tools, equipment, and mobile devices.

WORK ENVIRONMENT & CONDITIONS

Exposure to both indoor and outdoor job site conditions.
Must pass background check, drug screening, and MVR check.

WORK SCHEDULE

Monday–Friday, 6:30 AM – 3:00 PM
Additional hours and occasional weekends may be required during peak workload.

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