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As the connection point between their restaurants, employees, leadership team, and OPOC, you’ll keep the people side of the business running smoothly. You’ll bring accuracy, urgency, organization, and exceptional follow-through to payroll and benefits across multiple restaurant locations – ensuring employees are paid correctly, questions are answered, and critical information gets where it needs to go.
Salary: $ 75,000 – 80,000 + annual bonus program
Work Type: Hybrid, 3 days in office/2 days remote
Payroll
- Serve as the primary liaison with OPOC, audit payroll reports, and hold OPOC accountable for accurate, timely, and compliant payroll and employee records.
- Oversee payroll for 800–1,000 employees across Virginia and Florida.
- Communicate with payroll totals per restaurant with the Controller.
- Communicate with management teams to ensure accurate and timely processing of payroll updates, including new hires, terminations, and changes to pay rates or positions.
- Primary liaison and contact with benefits brokers on various matters such as plan design, contract negotiations, coverage, and renewals.
- Ensure that benefit plan agreements and contracts are accurate and up to date.
- Liaise with benefit brokers for the planning and execution of the annual Open Enrollment process.
- Act as a liaison with benefit brokers to monitor benefits industry trends and implement best practices.
- Work with OPOC for reports compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages.
- Work with OPOC to ensure our client is compliant with all federal, state, and local payroll, wage, and hour laws and best practices at restaurant levels.
- Facilitate audits by providing records and documentation to auditors.
- Track and report on key labor metrics within the organization (turnover rate, duration in position, etc.)
- Lead the workers’ compensation process from initial reporting through resolution, partnering with employees, managers, and insurance companies to ensure timely claims management, accurate documentation, and compliance with applicable requirements.
- Lead our client’s safety committee.
Requirements
- Bachelor’s degree in human resources, finance, economics, business, or a related field, or an SHRM certification.
- Minimum 5 years of related experience within a payroll and benefits department, preferably supporting a multi-unit, high-volume hospitality or restaurant organization.
- Extensive knowledge of the payroll function includes preparation, balancing, internal control, and payroll taxes.
- Restaurant or hospitality experience is required.
- Excellent communication and relationship-building skills.
- Exceptional organization, attention to detail, follow-through, and ability to manage multiple priorities in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Ability to build relationships with employees at all levels of the organization.
- Must be able to work well under pressure and be self-motivated.
- Must be dependable, reliable, and driven with minimal supervision.
- Must be able to work with highly sensitive and confidential information and material.
- Proficient with Microsoft Office Suite or related software.
- Proficient with Payroll and HRIS software.
Benefits
- Eligible for an annual bonus based on base salary, with rewards that grow with tenure:
   - Year 1: 5% of base salary
   - Year 2: 7.5% of base salary
   - Year 3+: 10% of base salary, with the bonus stabilizing at this level thereafter
- 401K with employer contribution
- Paid time off and sick days
- Medical, vision, dental, and life insurance
- Complimentary dining privileges
- Parking pass
Learn more about this Employer on their Career Site
