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At Oriental, we're more than a financial institution. We're a trusted partner helping individuals and businesses move forward. As part of our Oriental Auto team, you'll have the opportunity to work directly with leading automotive dealerships, build meaningful business relationships, and play a key role in growing our auto financing portfolio.
We're looking for a motivated, relationship-driven professional who enjoys working with people, identifying opportunities, and delivering results. If you have a passion for sales, customer service, and the automotive industry, we want to hear from you.
What You'll Do
Build Strong Dealer Partnerships
- Serve as the primary relationship manager for assigned auto dealerships.
- Develop and maintain strong relationships with dealer owners, general managers, finance managers, and key decision-makers.
- Conduct regular dealer visits to support business growth and strengthen partnerships.
- Act as a trusted advisor by providing guidance on financing solutions, programs, and processes.
Drive Business Growth
- Execute business development strategies to increase Oriental's presence and market share within assigned dealerships.
- Identify opportunities to grow loan production and increase dealer penetration.
- Support the timely closing and funding of auto loan transactions.
- Collaborate with internal teams to ensure an outstanding dealer and customer experience.
Deliver Exceptional Service
- Respond promptly to dealer needs and help resolve issues effectively.
- Work closely with Credit, Operations, Floor Plan, Retail, and Business Support teams to ensure alignment and efficiency.
- Support branch teams through product training and referral opportunities.
Monitor Industry Trends
- Stay informed about market developments, competitor activity, and automotive industry trends.
- Provide insights that support business decisions and growth opportunities.
- Maintain dealer documentation and records in accordance with internal policies and procedures.
What We're Looking For
Required Qualifications
- Bachelor's Degree in Business Administration, Marketing, Finance, or a related field.
- 2+ years of experience in sales, business development, automotive, banking, insurance, lending, dealer operations, customer service, or relationship management.
- Strong sales, negotiation, interpersonal, and relationship-building skills.
- Excellent customer service orientation and problem-solving abilities.
- Knowledge of the automotive industry, dealership operations, vehicle financing, or consumer lending.
- Strong business acumen and strategic thinking skills.
- Proficiency in Microsoft Office and business technology applications.
- Excellent verbal and written communication skills in both English and Spanish.
Preferred Experience
- Automotive sales or dealership operations.
- Auto financing, indirect lending, or consumer lending.
- Insurance sales within the automotive industry.
- Credit analysis or banking experience.
- Established relationships within Puerto Rico's automotive market.
WORK AUTHORIZATION & ELEGIBILITY:
- Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
- Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.
Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
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