Back to search
We are seeking an experienced Epic Application Analyst - Cadence with strong hands-on Epic build, configuration, and optimization experience. This role is responsible for designing, developing, implementing, and maintaining Epic Cadence functionality that supports patient scheduling, provider templates, access management, and operational efficiency. The ideal candidate has demonstrated experience performing Epic build activities in a production environment and partnering with operational stakeholders to translate business requirements into system solutions.
Key Responsibilities
- Build, configure, maintain, and optimize Epic Cadence functionality across ambulatory and specialty care environments.
- Build and maintain provider templates, appointment types, visit types, scheduling rules, departments, resources, and patient access workflows.
- Configure and support referral scheduling, decision trees, wait lists, provider scheduling, and patient access workflows.
- Collaborate with operational, clinical, and leadership teams to improve scheduling workflows, patient access processes, and provider utilization.
- Analyze business requirements and translate operational needs into Epic solutions and workflow improvements.
- Support Cadence-related implementations, upgrades, system enhancements, optimization initiatives, and workflow redesign projects.
- Troubleshoot application issues, identify root causes, and implement sustainable solutions.
- Perform system testing, validation, and quality assurance activities for upgrades, new functionality, workflow changes, and optimization efforts.
- Develop and maintain system specifications, workflow documentation, build documentation, test scripts, training materials, and support resources.
- Participate in change management activities and provide end-user education and support.
- Monitor system performance, evaluate user feedback, and recommend process improvements.
- Collaborate with other Epic application teams, integration teams, and third-party vendors to ensure seamless workflow functionality.
- Participate in go-live support, on-call support, and issue resolution activities as needed.
Required Qualifications
- Epic Cadence Certification required.
- Minimum 3 years of hands-on Epic CadenceĀ analyst experience, including direct responsibility for Epic build, configuration, system design, workflow analysis, testing, implementation, and optimization
- Demonstrated experience building and supporting:
- Provider templates
- Appointment types
- Visit types
- Scheduling rules
- Departments and resources
- Referral scheduling workflows
- Wait lists
- Patient access workflows
- Experience supporting Epic implementations, upgrades, optimization projects, workflow redesign initiatives, or system conversions.
Preferred Qualifications
- Experience supporting Community Health Centers, FQHCs, or multi-site ambulatory environments.
- Experience serving as the primary Epic Cadence build analyst for an organization or client.
ā
100% Remote Work
ā
100% Employer-Paid Medical Insurance
ā
Annual $1,500 HSA Contribution
ā
Generous PTO
ā
403(b) Retirement Plan with Employer Contribution
ā
Professional Development & Education Assistance
ā
Mission-Driven Culture Focused on Community Health
Learn more about this Employer on their Career Site
