Application Specialist - USA

Overview

Are you passionate about technology and driven by problem-solving? You have strong communication skills and the ability to translate complex concepts into clear, practical solutions? If so, we'd love to hear from you!

By joining our team, you will play a key role in helping our customers maximize the value of our solutions within their manufacturing and engineering processes. You will work with cutting-edge metrology and 3D measurement technologies, and thrive in a collaborative environment that values expertise, autonomy and innovation.  

Responsibilities

• Develop an in-depth understanding of PolyWorks® solutions to provide both basic and advanced technical support to customers  
• Provide customer training sessions (typically lasting three days) to ensure effective and efficient use of our software
• Perform advanced software demonstrations tailored to the specific needs of prospective customers  
• Act as the voice of the customer by communicating their needs and feedback to our software development team
• Participate to events and trade shows related to the promotion of our software solutions

Qualifications

• Hold a university degree in Mechanical Engineering or a similar field  

• Have experience with CAD/CAM software, design and manufacturing processes 
• Be willing to travel between Canada and the United States
• Demonstrate a client-focused approach by proactively understanding and meeting customer needs  

Please note that this is a fully remote position with regular travel required across the United States.

Joining PolyWorks USA means that you will enjoy many advantages: 

• Flexible schedule that facilitates work/family balance 

• Sick days and vacation 

• 401(K) Plan  

• Competitive salary and bonus plan 

• Group insurance (health coverage, life and LTD coverage) 

• Assistance program for employees and their families 

We thank you for your interest in this position. Please note that we will only contact shortlisted candidates.

Who are we? 

As one of InnovMetric Software Inc.’s subsidiaries, PolyWorks USA Inc. is primarily responsible for promoting the capabilities of PolyWorks, providing technical support and training services to PolyWorks users and supporting the sales efforts of 3D metrology hardware partners in the United States. 

Founded in 1994 and headquartered in Quebec City, QC, Canada, InnovMetric Software Inc. is the leading provider of universal 3D metrology software solutions. The world’s largest industrial manufacturing organizations, including GM, Volkswagen, Tesla, BMW, Boeing, and Apple trust InnovMetric’s PolyWorks® software solutions. 

With its subsidiaries and joint ventures, InnovMetric has over 650 employees spanning 18 countries.