AVP, Workers Compensation Claims Technical

Overview

Lead Technical Excellence. Drive Claim Outcomes. Shape Strategy.

AmTrust Financial is seeking an accomplished and results-driven Assistant Vice President, Workers Compensation Claim Technical to provide strategic leadership and technical oversight for our Workers Compensation Claims organization.

****This position will ideally work hybrid out of an AmTrust Claims Office****

Nashua, NH

Southington, CT

Latham, New York

Princeton, New Jersey

Alpharetta, ATL

Maitland, FL

Scottsdale, AZ

South Jordan, UT

What You'll Do

• Lead, coach, and develop a high-performing team of Workers Compensation Technical Specialists.
• Drive strategic initiatives that improve claim quality, consistency, operational effectiveness, and customer outcomes.
• Partner with executive leadership to develop and execute claim management strategies aligned with business objectives.
• Foster a culture of collaboration, accountability, transparency, and continuous improvement.
• Provide expert technical guidance on complex workers' compensation claims and emerging claim trends.
• Maintain shared accountability for inventory management, compensability decisions, reserve adequacy, litigation management, and cost-effective claim resolution.
• Serve as the Workers Compensation Claims liaison to the Quality Assurance program.
• Support national technical training initiatives.

Qualifications

• Bachelor’s degree in Business, Insurance, Risk Management, or related field.
• 10+ years of leadership experience within Workers Compensation Claims.
• Deep expertise in workers' compensation claim handling, reserving, litigation management, and complex claim resolution.
• Experience leading teams in a matrixed environment.
• Strong analytical, communication, and stakeholder management skills.
• Track record of achieving operational excellence and business results.

Preferred Qualifications

• Master’s degree in Business, Insurance, Risk Management, or related field.
• Experience leading Home Office Examiners, Technical Specialists, or similar claim oversight teams.
• Professional designations such as CPCU, AIC, ARM, SCLA, or equivalent.

What We Offer

Opportunity to influence workers' compensation claim strategy at a national level while leading a highly respected team of technical claim experts.