Business Support Analyst

Centum Insight LLC

Posted 25 days ago, valid for 11 days

Competitive

Full Time

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Sonic Summary

We are looking for a detail-oriented Business Support Analyst for a remote position.
The ideal candidate should have advanced Microsoft Excel skills and experience with ticket management tools like Jira or ServiceNow.
A minimum of 3 years of relevant experience is required for this role.
The position offers a competitive salary, although the exact figure is not specified.
Strong analytical skills and the ability to manage multiple priorities independently are essential for success in this role.

This is a remote position.

Job Summary:

We are seeking a detail-oriented Business Support Analyst to manage operational data, work requests, ticket tracking, and reporting.

Advanced Microsoft Excel skills: Pivot Tables, VLOOKUP/XLOOKUP, formulas, and data analysis
Strong data validation, analytical, and problem-solving skills
Experience managing tickets/work requests using Jira, ServiceNow, or Azure DevOps
Excellent organization, communication, and time-management skills
Ability to manage multiple priorities independently
Basic SQL knowledge preferred
Experience with SOP/process documentation and operational reporting preferred

Centum Insight LLC is an Equal Opportunity Employer. We will Provide a Competitive Benefit Package.

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