The Infrastructure and Enterprise Systems practice group (IES) at Kraft Kennedy provides strategic guidance, technology planning, and systems design and integration services for organizations of all sizes.聽 Within Kraft Kennedy, the IES is responsible for all cloud and on-premises infrastructure, data center technologies, enterprise applications (e.g. messaging systems, unified communications, etc.), identity services, cloud security and compliance, and more.聽 We are looking for an experienced technology professional with strong experience in Microsoft鈥檚 cloud infrastructure, security, and collaboration technologies to provide the highest degree of service to our clients. You must live in one of these locations to be considered for this remote position. (Connecticut, Delaware, Florida, Georgia, Illinois, Maryland, Massachusetts, New York, Nevada, South Carolina, North Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Missouri, Michigan, DC, Kentucky, Pennsylvania, Ohio or Washington.)
Duties/Responsibilities:
路聽聽聽聽聽聽聽聽 Implement and support infrastructure technologies such as Microsoft Azure, VMware and networking technologies
路聽聽聽聽聽聽聽聽 Execute migrations of on-premises platforms to cloud infrastructure
路聽聽聽聽聽聽聽聽 Manage enterprise support requests from clients subscribing to Kraft Kennedy鈥檚 enterprise managed services
路聽聽聽聽聽聽聽聽 Execute planned evening and weekend maintenance tasks in support of Kraft Kennedy鈥檚 enterprise managed services clients, when necessary
路聽聽聽聽聽聽聽聽 Participate in weekly on-call rotation for evening and weekend support assistance, as requested by enterprise managed services clients
路聽聽聽聽聽聽聽聽 Escalate to internal and, when necessary, external resources in an appropriate time frame to manage the resolution of complex client issues
路聽聽聽聽聽聽聽聽 Provide on-site support, as necessary
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Required Skills/Abilities:
路聽聽聽聽聽聽聽聽 Microsoft Azure Infrastructure with a heavy focus on Azure Networking, including firewalls, site-to-site VPN鈥檚, load balancing, private endpoints, traffic managers, application gateways.
路聽聽聽聽聽聽聽聽 Networking (Cisco, Palo Alto, Meraki, etc.)
路聽聽聽聽聽聽聽聽 Active Directory and Entra ID
路聽聽聽聽聽聽聽聽 Microsoft Windows Server 2016 and higher
路聽聽聽聽聽聽聽聽 PowerShell
路聽聽聽聽聽聽聽聽 Experience in a technology support organization
Recommended Skills/Abilities:
路聽聽聽聽聽聽聽聽 Additional Microsoft 365 products (Intune, OneDrive for Business etc.)
路聽聽聽聽聽聽聽聽 VMware
路聽聽聽聽聽聽聽聽 Citrix
路聽聽聽聽聽聽聽聽 Azure Virtual Desktop
路聽聽聽聽聽聽聽聽 Microsoft Certified: Azure Solutions Architect Expert and/or related technical certifications
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Education and Experience:
路聽聽聽聽聽聽聽聽 Bachelor鈥檚 degree
路聽聽聽聽聽聽聽聽 5 plus years of experience in IT
路聽聽聽聽聽聽聽聽 Excellent verbal and written communication skills
路聽聽聽聽聽聽聽聽 Very organized and detail oriented, with a high degree of accuracy and follow-up
路聽聽聽聽聽聽聽聽 Strong problem solving and technical troubleshooting skills
Compensation
The base pay for this position has a salary range of $100,000 to $140,000. The actual salary offer will take in to account a wide range of factors including the individual鈥檚 qualifications, experience as well as location. In addition, certain positions are eligible for bonuses or commissions
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Periodic after hours work
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- Medical, dental, life and disability insurance
- 401k with company match
- Holidays/vacation/sick days
- Cutting edge training on the latest technologies
- Employee referral bonus program
- Phone reimbursement
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Kraft Kennedy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status or any other characteristic protected by law.
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