Director, Oracle Health Federal

Oracle Health Federal supports mission-critical healthcare systems for U.S. government customers. The team operates in complex, high-accountability environments where reliability, security, compliance, and customer trust are non-negotiable. As Oracle Health continues its journey to OCI and federally cleared environments such as OC2 and OC3, this leader will shape how service operations become more automated, more measurable, and more resilient.

• Lead a team of developers, SREs, system analysts, and system architects responsible for performance, security, reliability, and overall domain operation of hosted Oracle Health Federal client systems.

• Drive the transformation to SRE-first and DevOps operating models, including infrastructure as code, configuration as code, change as code, proactive canary strategies, automated rollback patterns, self-healing workflows, and measurable toil reduction.

• Build AI-native operational workflows that use approved tooling and controlled data paths to accelerate development, support, triage, incident response, change execution, knowledge retrieval, and customer operations.

• Replace repeatable manual work with software, agents, automation, runbooks, validation controls, and exception-based human review.

• Own operational outcomes across day 0 build, day 1 customer onboarding, and day 2 service operations.

• Establish service health, reliability, quality, automation, and productivity metrics; use those metrics to prioritize engineering investment and track monthly progress.

• Partner with security, compliance, product, engineering, cloud infrastructure, and customer operations leaders to ensure automation and AI-enabled workflows meet Oracle, FedRAMP, ATO, DoD, VA, and customer approval requirements.

• Lead adoption of OCI-native capabilities for telemetry, alerting, analytics, deployment safety, incident learning, and operational intelligence.

• Improve incident management, change management, service readiness, production support, and customer escalation practices.

• Coach and grow leaders and senior technical contributors through the transition from traditional operations to software-driven and AI-assisted reliability practices.

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