Ecommerce Team Lead

VSERVE EBUSINESS SOLUTIONS INDIA PRIVATE LIMITED

Posted 17 days ago, valid for 10 days

Competitive

Full Time

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Sonic Summary

The Ecommerce Team Lead position requires 4+ years of experience managing a team of 10–15 associates in a target-driven operations environment.
Candidates should have strong hands-on experience with catalog management, product listings, and platforms like Shopify, BigCommerce, or Amazon.
Advanced skills in Excel or Google Sheets, along with experience in Root Cause Analysis (RCA) and operational reporting, are essential for this role.
The position demands confident verbal and written communication skills for effective client management and escalation handling.
While the salary for this role is not specified, candidates must possess knowledge of SEO, Marketplace operations, and business ethics to meet client needs.

Ecommerce Team Lead position

Key requirements:

Team Leadership: 4+ years of experience managing 10–15+ associates in a target-driven operations environment.
Domain Expertise: Strong hands-on experience with catalog management, product listings, taxonomy, and platforms like Shopify, BigCommerce, or Amazon.
Data & RCA: Advanced Excel/Google Sheets skills with direct experience in Root Cause Analysis (RCA) and operational reporting.
Client Management: Confident verbal and written communication for client calls and escalation handling.
SEO & Marketplace management: Candidate must know about complete SEO and Marketplace operations to understand the client needs.
Catalogue and Inventory Management: Important to know about Catalogue and Inventory to support team mates on the required work.
Business ethics: Candidate must know business ethics as they are handling client directly and understanding the work.

Ecommerce,Shopify, Big commerce, team lead

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