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ESM Tech Lead

HEXAWARE
Posted a month ago, valid for 11 days
Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The job requires a minimum of 5 years of experience with ServiceNow and 8 years in the IT industry.
  • Candidates should have hands-on development experience with ServiceNow scripting and implementation of ITSM solutions using best practices.
  • Experience with REST and SOAP-based integration, as well as knowledge of authentication methods, is essential.
  • Preferred qualifications include certifications such as Certified System Admin and ITIL Foundations, along with a Bachelor's degree or equivalent experience.
  • The salary for this position is competitive and commensurate with experience.

"Must Have Experience 路 Experienced in implementation of ITSM solution using industry best practices 路 Experienced of implementing ITSM + (one of ITOM, ITBM, GRC, CSM, HRSD) 路 Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound 路 Good experience of Service Portal and widget creation 路 Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation 路 Knowledge of Authentication via Auth 2.0, certificates and Mid Server 路 Implemented ServiceNow project in Domain separated instance 路 Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. 路 Good knowledge of MID Server installation and management 路 Experience of custom applications development 路 Experience of LDAP/Active Directory/SSO implementation 路 Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation Good to have Experience 路 X` 路 Experience in working on Performance Analytics 路 Design and modification of ServiceNow Service Portal. 路 Review existing set up and provide best practice recommendations in line with the OEM 路 Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. 路 Experience with HTML coding and Jelly script strongly preferred Academic and Professional Experience Professional 路 5+ years of experience with ServiceNow required 路 8+ years of experience with IT Industry required Academics 路 Certified System Admin 路 CIS-ITSM, Certified Application developer, CIS-Discovery, CIS-Service Mapping 路 ITIL Foundations certification is preferred. 路 Bachelor鈥檚 degree or equivalent combination of education and experience.




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