Food Runner- The Westin Grand Cayman Seven Mile Beach Resort & Spa

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

What you will have an opportunity to do:

The Food Runner will support the Food & Beverage Server whilst delivering warm, professional, and attentive response to guests across the resort’s restaurants, bars, lounges, and banquet/event spaces. This supporting role will assist with table/room set-up and breakdown, maintaining exceptional cleanliness and presentation standards. The Food Runner will additionally uphold luxury hospitality and brand standards in a high-volume, upscale environment.

Primary responsibilities for the Food Runner role will include but not limited to the following:

·         Deliver food orders to the appropriate table in a timely and efficient manner.

·         Assist with the set up and break down banquet rooms/functions including tables, chairs, linens, glassware, silverware, and décor per event orders

·         Ensure proper table settings, service ware, and overall presentation meet fine-dining and banquet expectations

·         Maintain cleanliness and organization of dining rooms, banquet areas, service stations, and equipment

·         Adhere to health, safety, sanitation guidelines and observe Cayman Islands liquor laws

·         Collaborate effectively with kitchen, front-of-house and other teams to ensure seamless events

·         Maintain full knowledge of hotel food & beverage operations, food/alcohol offerings, and local regulations

• Other duties may be assigned based on business needs.

What are we looking for?

·         3-4 years of specific Food Runner experience in a Luxury Resort setting required.  

·         Food & Beverage Certificate, Tourism Diploma or formal training required.

·         Proven knowledge of wine, cocktails, non-alcoholic beverages, and premium drink offerings required.

·         Must be able to stand and walk for extended periods, carrying trays and other heavy items up to 30 lbs.

• Excellent teamwork, communication, and organizational skills required.

·         Knowledge of appropriate table settings, service ware, fine-dining etiquette, and banquet presentation standards.

·         Must be flexible to work all required shifts including early mornings, late evenings/nights, weekends and public holidays.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.