Head of DevOps

HRFabrika is a specialized HR consultingcompany offering a wide range of services, including recruitment and selection,HR advisory, payroll outsourcing, organizational design, and training &development.

Weare proud to support our client, in their search for a Head of DevOps tojoin their engineering team in Belgrade (hybrid).

Head of DevOps

TheRole

Weare looking for an experienced Head of DevOps to take ownership of thereliability, quality, and consistency of the software delivery lifecycle, fromCI/CD and release governance to observability and incident response.

Thisis primarily an internal engineering leadership role, focused on buildingreliable, repeatable, and scalable deployment processes. The successfulcandidate will play a key role in strengthening the engineering deliveryfunction, improving operational stability, and ensuring consistent standardsacross multiple projects and teams.

Youwill lead the DevOps practice within a matrix delivery organization, supportingboth dedicated-team and shared-resource project models. While the primary focuswill be on internal processes, tooling, and team leadership, the role will alsoinvolve occasional collaboration with client technical teams on infrastructureand deployment-related topics.

KeyResponsibilities

Internal:SDLC Quality & Deployment Reliability

• Own the end-to-end CI/CD strategy across product lines and client engagements, ensuring reliable, consistent, and low-risk software releases.
  
• Establish and implement deployment governance standards, including environment promotion, release approvals, rollback procedures, and change management.
  
• Improve the reliability of shared-resource delivery models by developing repeatable, self-service tools and processes that reduce dependency on individual engineers.
  
• Build and continuously improve observability practices, including logging, monitoring, alerting, and tracing, to reduce the time required to detect and resolve production issues.
  
• Collaborate with Technology Team Leads across Mobile, Web, and Backend, as well as the QA Lead, to introduce quality controls earlier in the software development lifecycle.
  
• Oversee infrastructure-as-code, environment provisioning, and secrets and configuration management practices across client environments.
  
• Lead root-cause analyses of deployment and production incidents, ensuring that corrective actions are implemented and followed through to completion.
  
• Lead, manage, and develop the DevOps team, including direct reports and engineers working across shared project teams.
  
• Own DevOps hiring, tooling strategy, and capacity planning, ensuring the function can scale alongside new client engagements.
  

ClientCollaboration: Technical Partnership

• Participate in technical discussions with client teams when deployment, infrastructure, or operational topics arise, contributing expertise and practical insights.
  
• Provide technical input and a second opinion on release management, deployment, and change-management approaches when required.
  
• Occasionally contribute to pre-sales and onboarding discussions, providing technical context on platform deployment and operations.
  

WhatYou Bring

·       8+ years of experience in DevOps, SRE, or PlatformEngineering, including 3+ years in a leadership role.

·       Proven experience improving deployment reliability,CI/CD processes, and software delivery standards.

·       Strong knowledgeof at least one CI/CD tool (Azure DevOps, GitHub Actions, or TeamCity),including pipeline configuration and maintenance.

·       Understanding ofcloud platforms (AWS or Azure) and container orchestration technologies(Kubernetes, OpenShift, or AWS ECS).

·       Good knowledge ofthe .NET Framework and proficiency in Bash or PowerShell scripting.

·       Experience withinfrastructure-as-code, observability, and deployment automation tools such asOctopus Deploy.

·       Experience inregulated environments, preferably product based.

·       Strong leadershipand communication skills, with experience managing distributed teams andworking in a matrix organization.

APlus to Have

• Previous experience working with digital banking, financial services platforms, or core-banking-adjacent solutions.
  
• Familiarity with the Digital Operational Resilience Act (DORA) or similar operational resilience frameworks.
  
• Experience working in an environment where deployment governance is a formalized and audited process.
  

WhatSuccess Looks Like in the First 6–9 Months

• A measurable reduction in deployment-related incidents and rollback rates across active projects.
  
• A documented, repeatable deployment governance framework adopted across both dedicated-team and shared-resource delivery models.
  
• A clear DevOps team and tooling roadmap that supports new client onboarding and business growth without creating operational bottlenecks.
  
• Stronger collaboration and trust between the DevOps function, engineers, and Technology Team Leads, with a shared focus on identifying and resolving potential issues before they reach production.