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Hiring Technical Support Executive | Kolkata

2coms
Posted 11 days ago, valid for 11 days
Salary

$200,000 - $350,000 per year

Contract type

Full Time

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Sonic Summary

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  • The company is hiring Technical Support Associates for their US-based process in Kolkata with a salary of up to 3.50 LPA.
  • Candidates must have at least 1 year of experience and possess good communication skills along with basic technical knowledge.
  • The role requires handling technical support queries from international customers and providing prompt resolutions via calls and emails.
  • The position is work from office and involves 24×7 rotational shifts, including night shifts, with immediate joining or within 15 days.
  • Freshers and candidates currently pursuing any course are not eligible for this role.

Hiring: Technical Support Associate – International (US) Process, Kolkata | Work from Office, Salary upto 3.50lpa


Location: [Kolkata]
Mode: Work from Office (WFO)
Shift: 24×7 Rotational (including night shifts)
Joining: Immediate or within 15 days


About the Role

We are hiring smart and energetic Technical Support Associates to join our US-based process. If you have good communication skills, basic technical understanding, and are ready to work in a dynamic environment — this opportunity is for you!

Key Responsibilities:

  • Handle technical support queries from international customers

  • Provide prompt resolutions via calls and emails

  • Maintain high-quality customer experience and professionalism in every interaction



  • Requirements

  • Education: Undergraduate / Graduate / Postgraduate (B.Tech, M.Tech, BCA, MCA)

  • 1year and above experience candidates can only apply for this role. 

  • Excellent verbal communication skills

  • Basic technical knowledge is a must

  • Immediate joiners or max 15 days’ notice




  • Benefits

    CTC upto 3.50 lpa. (based on experience)
    Includes night shift allowance (up to ₹3,000/month)
    One-way cab facility as per company policy

    Important


     Freshers/Candidates currently pursuing any course are not eligible
     No cash-in-hand payments for experienced candidates







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    By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

    SonicJobs' Terms & Conditions and Privacy Policy also apply.