Hybrid Client Services Coordinator Consultant (Mountain View, CA)

The Client Service Coordinator is a key member of the RPO Delivery team, responsible for all aspects of coordination and administration activity for the end-to-end hiring process. The role directly supports client hiring teams, as well as sending reports and updates for how the program is doing.

Making an Impact

• Pre-screen and interview scheduling for Client Hiring Managers
• Facilitate hiring events including welcoming & registering attendees, assisting with prescreens and coordination (paperwork explanation, initiating clearance, facilitating candidates between stations)
• Generate recruitment metric reports both manually and using the applicant tracking system
• Maintain all program compliance, data entry, and reporting in support of the program team.
• Coordinate recruiting team communications for the onboarding process for candidates/employees and client program updates

Sharing Expertise

• Ability to leverage what you have learned and use experience to solve complex problems.
• Identify and suggest areas for improvement in program processes; serve as a subject matter expert on program SLAs and processes.

Gaining Exposure

• Develop internal relationships across RPO departments
• Communication with clients, recruiters, and program management to validate orders including obtaining a complete and accurate job description.
• Develop client relationships through order fulfillment, and develop trust and rapport.

Your Typical Day

• High touch with clients due to requisition volume or complexity of the program and compliance intricacies of accounts
• Oversee and coordinate day-to-day coordination activities:
  Resume submissions 
  Requisition distribution 
  Interview scheduling
  on-boarding actions
• Program reporting
  Support clients in understanding the status of trackers and program reporting.

Other accountabilities as assigned

Required

• High school diploma or equivalent
• Intermediate Excel reporting skills
• Technical: Proficient in an ATS (e.g., Taleo, Avature, JobApp)
• 2+ years of work experience in back office, account management, or recruiting

Nice to Have

• Experience in a role that required in-depth data analysis

About Talent Solutions
Talent Solutions combines our leading global offerings RPO, TAPFIN-MSP and Right Management to provide end-to-end, data-driven capabilities across the talent lifecycle. Leveraging our deep industry expertise and understanding of what talent wants, we help organizations address their complex workforce needs. From talent attraction and acquisition to upskilling, development, and retention, we provide seamless delivery, leveraging best-in-breed technology, and extensive workforce insights across multiple countries at scale. ManpowerGroup Talent Solutions is part of the ManpowerGroup family of companies, which also includes Manpower and Experis.
 
Organization: Talent Solutions RPO
Salary: $55,000 - $68,750
Incentive (if applicable): Not Incentive Eligible
Benefits: ManpowerGroup offers a comprehensive benefits package to include Medical, Dental, Life insurance, and Disability for Staff and Consultants, as well as 401K
 
ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.
A strong commitment is made by each employee and is necessary to ensure equal employment opportunities for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals.
Reasonable accommodation during the interview process can be provided.  Contact rpotalentacquisition@manpowergroup.com for assistance.