Lead Server

Are you looking for a place where meaningful moments are made together?  

At Hyatt Vacations Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Lead Server at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity. 

Where great benefits lead to a life fulfilled. 

• Competitive Pay 

• Medical/Dental/Vision/401K opportunities 

• Travel discounts 

• Credit Union Membership 

• Tuition Reimbursement 

• Professional Counseling & Family Support 

• Growth and Development Opportunities 
• *Benefit Eligibility will vary by position 

Site Specific Perks 

• Free On-Site Parking  
• Department celebrations 
• Associate Appreciation Week 
• Monthly associate recognition and reward programs 
• Stipend for work shoes 

As a Lead Server, a typical day will include:  

• Greet guests, take orders, and delivers food and drinks. 

• Sets tables ensuring all supplies meet quality standards.   

• Maintains cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.   

• Explains menu items and specials and checks in with guests to ensure satisfaction with each food course and/or beverage.   

• Presents physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.  

• Assists management with training new associates and other hourly duties as needed.  

Guest Experience and Company Standards 

• Welcome and greet guests and anticipate and address their needs. 

• Interact with colleagues and guests professionally and promptly. 

• Contribute to team goals. 

• Always follow company policies and safety procedures. 

To Become a Lead Server at HVC:  

• Available to work various shifts, holidays, and both weekend days. 

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

• Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance. 

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. 

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.