Mainframe Operator

INFO ORIGIN INC

Posted 14 days ago, valid for 13 days

$30 - $35 per hour

Full Time

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Sonic Summary

The job requires a Level 1 Incident Manager to handle critical IT incidents and events.
Candidates must possess at least 5 years of experience with Microsoft Teams and other monitoring tools such as What’s Up Gold, Pingdom, and PRTG.
Excellent communication skills are essential for collaboration with IT staff, customers, and vendors.
Responsibilities include monitoring system performance via mainframe control consoles and managing the status of infrastructure connectivity.
The position may require physical tasks such as lifting up to 50 pounds during deliveries.

Job Description

Functions as a Level 1 Incident Manager for critical incidents/events relating to various IT technology. Quickly create, escalate, triage and track customer technology related incidents.
Excellent communication skills necessary to collaborate with IT staff, customers and vendors.
Utilize graphical monitoring systems tracking availability and status of infrastructure connectivity, assets and services.
Monitors mainframe control consoles, periodically checking system performance. May assist with the review/validation of mainframe job control language. Perform deliveries as assigned and must be able to lift 50 pounds.

Environment

Technical Environment(s); Must have an in-depth knowledge and at least 5 years of experience with Microsoft Teams. What’s Up Gold, Pingdom, PRTG, IBM Mainframe

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