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MISSOURI only - Work at Home Call Center Representative

InfoCision Management Corporation
Posted 2 months ago, valid for 9 days
Salary

$15 per hour

Contract type

Full Time

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Sonic Summary

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  • We are seeking dependable, customer-focused individuals for our remote call center team, offering a salary of $15.00 per hour.
  • Candidates should possess excellent verbal communication and strong customer service skills, with a preference for those who have experience in similar roles.
  • The job involves answering inbound calls, making outbound calls, and providing outstanding customer service while adhering to client-specific procedures.
  • Flexible scheduling options are available, including day, evening, and night shifts until 2:00 AM EST, making it suitable for various lifestyles.
  • Candidates must have a Windows PC or laptop, a reliable high-speed internet connection, and a designated quiet workspace to qualify for the position.

We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.

 

Schedule Options:

  • Day Shift
  • Evening Shift
  • Night Shift (available until 2:00 AM EST)

 

Job Responsibilities:

  • Answer inbound customer calls professionally and courteously.
  • Make outbound calls on behalf of a variety of clients.
  • Follow client-specific call flows and procedures.
  • Provide outstanding customer service and problem resolution.
  • Accurately document customer interactions.
  • Meet quality, attendance, and performance expectations.

 

Qualifications:

  • Excellent verbal communication skills.
  • Strong customer service skills.
  • Comfortable using a computer and navigating multiple applications.
  • Ability to multitask while speaking with customers.

 

Benefits:

  • 100% Remote Work from Home
  • Paid Training
  • Weekly Pay
  • Access a Portion of Your Earned Wages Multiple Times Each Week
  • Flexible Scheduling
  • Employee Recognition & Rewards Program
  • Opportunities for Career Growth and Advancement
  • Supportive Leadership Team

 

InfoCision. Work Happy. Live Happy.

 

 Salary: $15.00 per hour

 

Work Location: Remote

 

 

Qualifications

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection. 
  • A quiet, distraction-free workspace


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