Practice Operations Manager, Pediatrics

The Practice Operations Manager, Pediatrics is responsible for overseeing the daily operational functions of pediatrics outpatient services, ensuring efficient, high-quality, patient- and family-centered care delivery. This role provides operational leadership, drives process improvement initiatives, manages departmental resources, and collaborates with clinical and administrative leaders to support strategic objectives, regulatory compliance, patient experience, and financial performance

Qualifications

MINIMUM REQUIREMENTS FOR THE JOB:

• Bachelor’s degree in Healthcare Administration, Business Administration, Public Health, Nursing, or a related field required.
• Minimum of five (5) years of progressive healthcare operations, hospital administration, or healthcare leadership experience.
• Minimum of two (2) years of management or supervisory experience.
• Demonstrated experience leading operational improvement initiatives and managing complex healthcare workflows.
• Strong project management skills.
• Experience with budgeting.  
• Strong analytical, financial, organizational, and problem-solving skills.
• Excellent communication, interpersonal, and leadership abilities.
• Strong business acumen.

Preferred Qualifications:

• Master’s degree in Healthcare Administration (MHA), Business Administration (MBA), Public Health (MPH), or related field.
• Experience in pediatric healthcare, children’s hospitals, or academic medical centers.
• Experience with hospital quality, patient safety, and regulatory compliance programs.

Knowledge, Skills, and Abilities

• Knowledge of healthcare operations, regulatory requirements, and accreditation standards.
• Ability to lead change and drive organizational performance.
• Strong project management and strategic planning skills.
• Proficiency with healthcare data analysis, reporting, and operational metrics.
• Ability to build collaborative relationships across clinical and administrative teams.
• Commitment to delivering exceptional patient and family experiences.

St. Joseph’s Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization’s outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation’s “100 Best Places to Work in Health Care”.

Benefits Eligibility: (Full-time and Part-time Employees-over 20 hours a week)

• Competitive salary*
• Robust benefits with health, dental, Rx and vision plans
• 403b retirement plan options with company match**
• Health & Wellness*
• Non-Profit Health System – eligible for Federal Student Loan Forgiveness
• PTO, and paid holidays
• Tuition reimbursement
• Employee Assistance Program
• LTD : Long Term Disability
• Life Insurance Options
• Onsite Day care Program

*Available for Per Diem Employees and Part-time Employees working under 20 hours per week.

**403b Company Match not applicable for Per Diem Employees and Part-time Employees working under 20 hours per week.

Pay transparency:  St. Joseph’s Health provides a salary range to comply with New Jersey Law.  The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc.” The salary range does not include incentives, differential pay or other forms of compensation.

St. Joseph’s University Medical Center is an academic tertiary care medical center and state designated trauma center, located on the Paterson campus, regularly accepts referrals of difficult or unusual cases from other hospitals and physicians and performs both complex and routine procedures. 

The Medical Center offers a full complement of specialty and subspecialty services including ambulatory, behavioral health, cardiovascular, emergency/trauma, internal medicine, neuroscience, oncology, orthopedic/spine, rehabilitation, surgical specialty, women’s health, imaging and pediatrics. 

The nursing team at St. Joseph’s University Medical Center, which includes St. Joseph’s Children’s Hospital, has held the Magnet Award for Nursing Excellence, the profession’s highest honor, since 1999. They are also recipients of the prestigious 2010 Magnet Prize™ - one of only 8 Magnet-designated hospitals to ever receive The Magnet Prize, and the only one worldwide to receive the 2010 award.