Project Analyst

Company Overview:

Milestone is an innovator in post-settlement solutions, providing technology-enabled administration services to law firms managing complex mass tort settlements. Through its proprietary Pathway® platform, Milestone has transformed post-settlement distribution by delivering a more efficient, transparent, and data-driven process for managing claims administration and settlement disbursement.

Position Description:

We are recruiting a QSF Project Analyst to support Multiple data management and administrative functions, in a detailed, accurate manner. This includes supporting Project Directors, Managers, and Coordinators in the day-to-day data analysis required to efficiently distribute payments.

We’re looking for someone who can turn data into a story—looking beyond the numbers to derive actionable meaning that is then succinctly communicated to the appropriate teams to take action. The work of the QSF Project Analyst will be vitally important to Milestone’s development, as they will serve to improve our overall processes and our clients’ experience working with us.

Essential Duties & Key Responsibilities:

• Provide support to the Qualified Settlement Fund (“QSF”) administration team across all projects
• Analyze, interpret, prepare, and/or manipulate high volume of financial data to determine eligible payments to personal injury plaintiffs, their attorneys, and the court
• Interface with various operating systems to track real-time data and maintain statuses
• Collaborate with technology and treasury teams to facilitate submission of tickets and payment requests
• Provide volume-related backup to the solutions team as-needed to answer claimant calls to help on Pathway® specific tech help and question
• Analyze key trends and provide insight to QSF Director on potential gaps or initiatives related to QSF data management or maintenance needed
• Identifying problems and shortfalls and proposing solutions
• Coordinate with banking team to ensure proper issuance and execution of payment submissions to attorneys, claimants, vendors, and any other necessary party 
• Maintain accurate data reporting per project 
• Build and manage all QSF master file reports for assigned QSF projects

Requirements & Qualifications:

• Bachelor’s Degree required
• 1-2 years of experience supporting mass tort litigation, high-volume personal injury law, or legal operations preferred
• 1-2 years of experience analyzing high-volume legal, financial, or case management data within a mass tort or plaintiff law environment preferred
• Mastery of Excel
• The ability to be agile and react quickly to changing priorities
• High attention to detail & administrative skills
• Deadline and SLA management experience
• Must be an independent self-starter who is also able to collaborate effectively cross-departmentally 
• Good interpersonal and organizational skills
• A keen sense of urgency/time management relating to all duties
• Maintains a variety of specialized files and ensures confidentiality 
• Excellent written and verbal communication skills

Physical Demands:

 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile, and the employee occasionally travels both short and long distances via a variety of conveyances.

Milestone & Co LLC is an Equal Opportunity Employer

Minorites/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity