Residency Program Coordinator - Psychiatry

For more than 55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.

FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.

Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women’s care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others.  FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.   

The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.

Family Health Centers of San Diego is looking for a Residency Program Coordinator - Psychiatry to work under the supervision and guidance of the Residency Program Manager, coordinating the day-to-day administration of the Graduate Medical Education Residency program and acts as an administrative coordinator between staff physicians, residents, medical students, and institutional and regulatory offices. Ensures program adheres to all ACGME and THCGME policies and standards. Duties also include coordinating resident recruitment and facilitating orientations and meetings. Provides administrative support to the program and the department, including creating and proofreading correspondence, coordinating schedules and meetings, maintaining files, and performing data collection, data entry, and reporting. An incumbent must be highly motivated, organized, and detail oriented. Occasional travel outside of San Diego may be required.

Responsibilities:

• Administers the day-to-day responsibilities of the program.
• Assists in the development of and maintenance of all department policies and procedures pertaining to staff and residents.
• Collects, compiles, and enters program data into a variety of databases and files; creates reports geared to appropriate audience.
• Coordinates all aspects of the resident recruitment process, including recruitment, tour requests, visitations, interviews, and Welcome Orientation meetings.
• Coordinates and schedules program activities, events, and elements, such as program meetings, weekly resident didactic curriculum, and presentations; oversees audio/visual equipment, catering, and other program elements.
• Creates and proof-reads program and departmental correspondence, including responses to external verification requests, audits, and potential program participants/sponsors.
• Ensures compliance with accreditation requirements, including ACGME and THCGME, through excellent recordkeeping, maintaining audit readiness, and ensuring evaluation processes are completed in a timely basis.
• Ensures resident engagement to maximize program participation and results, through evaluation, proposal of best practices, communication and relationship building with residents and staff, hosting resident events, and conducting resident surveys.
• Maintains and updates Residency Program website in conjunction with IT department.
• Maintains resident personnel files, confidential correspondence, teaching, and performance evaluations.
• Represents Residency Program Manager on program and administrative matters as delegated.
• Performs other duties as assigned.

Requirements:

• Bachelor's degree in healthcare administration or related field preferred.
• Training Administrators of Graduate Medical Education (TAGME) certification preferred; if not certified, eligibility and willingness to become certified within two years of hire.
• Traveling between sites and other locations is occasionally required. Must have a valid California driver’s license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency. Reasonable accommodation may be provided on a case-by-case basis. Mileage and other reimbursement governed by policy.

Experience/Specialized skills (including Language):

• 2 years administrative experience coordinating a residency or similar program.
• 3 years experience coordinating a residency or fellowship program in an academic setting preferred.
• Ability to exercise discretion and maintain confidential information.
• Ability to meet established deadlines.
• Ability to relate well with team members, coworkers, and other departmental staff.
• Ability to work flexible hours.
• Ability to work in a fast-paced environment with multiple priorities.
• Ability to work independently as well as working effectively in a team.
• Demonstrated skills in computer software and systems, specifically Microsoft Office, ERAS, Oasis, and New Innovations systems.
• Exceptional organizational, time-management, attention-to-detail, and prioritization skills.
• Knowledge of business English, including proper grammar, spelling, and punctuation.
• Strong interpersonal and customer service skills.
• Strong written and verbal communication skills.
• Thorough knowledge of ACGME and THCGME program responsibilities, standards, processes, and procedures.

Rewards:

• Job type: Regular Full Time (In-Person/Onsite)

• Competitive Salary with Excellent Benefits

• Retirement Plan with Employer Match

• Paid Time Off, Extended Sick Leave and Paid Holidays

• Medical/Dental/Vision/FSA/Life Insurance

• Employee Discounts and Wellness Programs

The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

We are excited to share that the salary range for this position is:

Information on our extensive benefits package can be found here: FHCSD Wellness – Employee Hub (gobenefits.net)

FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.