Areas of Responsibility
- Responsible forthe sales of the Endoscopy range of products, including maintainingand growing existing business and expanding of sales within the assignedterritory;
- Scheduling andattending appointments with existing and potential customers;
- Demonstrationof products to Clinical personnel;
- Completion ofweekly planner and activity report for submission to direct manager;
- Achieving SalesTargets;
- Responsible fornetworking with and development of relationships with new customers andmanaging existing customers;
- Counting andManagement of consignment stock;
- Requesting andfollowing up on quotations;
- GeneralAdministration associated with the position;
- All activitiesto be recorded on Force Manager CRM.
- Clearresponsibility and accountability of the following products, Cook Medical Ensoscopy, Echosens Fibroscna - Liver Health, Jinshan - Capsule Endoscopy
1.Responsible for Marketing Activities:
1.1 Marketing:
- Assist theNational Product Managers with Journal clubs, workshops/ VISTA meetings andvarious conferences as needed;
- Assist theSales managers with the Sales budgeting per territory for the SBU;
- Effectiveimplementation of tactical and strategic plan;
- Effectivemarketing activities including congresses and customer workshops andeducational events;
- Daily calls tocustomers and new prospects;
- Effectivepromotion of all products offered
- Sales Knowledgeto allow for effective selling of product features and benefits;
- Evaluation,analyses and report on Competitors’ products, drive strategies and drivingappropriate business responses.
1.2 Customer Relations:
- In your productand marketing capacity establish a network with the stakeholders in theHospitals: Physicians and Key Opinion Leaders;
- Build andmaintain strong relations with all stakeholders, including customers, payors,government and employees in representing our full line of products andservices;
- Attending toappointments with Customers and prospects;
- Gather customerrequirements in cooperation with Sales managers to ensure customersatisfaction;
- Assist whenneeded with Successful congresses and training workshops;
- Assist withIdentifying the correct customers to attend product training to ensure an ROI;
- Managerelationships with all customers, prospects and key opinion leaders whereneeded;
- Maintain goodrelations and communication with internal customers i.e., Customer Services,Finance Department, Logistics and Management;
- Utilisingcustomer profiling and mapping tools to grow product families according tocustomer need but in line with our business strategy and focus products.
1.3 Sales Reports and Administration:
- Achieve monthlyand quarterly sales budgets for the SBU;
- Achieve annualsales budgets per SBU;
- Assist whereneed to attend to Daily Ariba/Trade world, tender input and quote requests;
- Expense claimshanded in on time as per the schedule received from Finance with correct costallocations;
- Monthly reportsto the Sales Managers submitted before 5th of the month;
- Weekly callreports and Weekly call planners to be recorder on Force Manager and to be sentto the Sales Manager;
- Compliance toregulatory SOP’s, SA Regulations and Code of Business Ethics;
- Maintain theCompany’s ethical position.
- Effectively communicate and manage Company businessconduct policies.
2. Training:
2.1 Sales Representative role:
- Maintain a highlevel of motivation to ensure marketing function is well implemented;
- Preparation andconducting of presentations at Sales Consultants’- and management-meetings;
- Assist SalesManagers with product queries and/or technical/clinical applicationinformation;
- Manage yourportfolio by living the company values.
2.2 Training Events:
- Identify andimplement educational events for customers to achieve growth;
- Manage theimplementation of workshop activities with sales team and customers;
- Train newcustomers on the range of products as set out by your manager;
- Assist withIdentifying workshops and educational events that will deliver a ROI and resultin product growth;
- Participate incompany business and sales meetings and provide input to management;
- Attend andassist when needed for planning of all congresses identified.
3. Administrative Duties:
3.1 Reports:
- Adhere tocredit policies and procedures of the group;
- Maintain alladministrative responsibilities associated with this position, monthlyreporting on marketing activities;
- Ensure allproduct and marketing activities comply with legal and ethical standards;
- Managing allcompany expenses within the marketing budget provided;
- Adhere to anylegal or medical requirements and inform management of changed requirements;
- Submit monthlyreport to senior management and record all activities on Force Manager CRM.
4. Stock management:
- Assist withStock rotation and slow-moving identification and returns;
- Assist SalesManagers with input from the field on stock ordering and give feedback on stockrequirements from the field;
- Management ofconsignment stock allocated to customers on request from Sales Managers;
- Management ofboot stock allocated to yourself and rotation of stock when needed to reduceunnecessary expiration of products;
- Should aprocedural kit procedure be implemented in the SBU – the responsibility ofmanaging this and evaluating the effectiveness of it remains yourresponsibility;
- Give effectivefeedback to Management on Consignment stock;
Requirements
Qualifications
- Grade 12(Matric) is a minimum requirement;
- A relevantdegree or diploma is an advantage;
- Anymedical-management or -marketing qualification would be a definite advantage.
Experience Required
- Previous Salesexperience;
- Medicalexperience is a preference and previous experience in a similar position suchas Endoscopy, Urology, Critical Care or any experience in the Medical Industrywould be an advantage;
- Knowledge ofthe target group of customers such as Stock Controllers, Pharmacy Managers andrelevant Support Staff, will be an advantage;
- Clinical andproduct knowledge will be a definite advantage;
- Existingrelationships with customer base will be a definite advantage;
- Computerliteracy and proficiency on MS Office, specifically Excel (level 2 at least)and MS Word is a requirement for this position
Skills/Competencies
- Advancedplanning and organizational skills;
- Excellentwritten & verbal communication skills;
- Excellentinterpersonal skills;
- Negotiationskills;
- Projectmanagement skills;
- Knowledge ofmarketing analysis, practices, strategies, planning;
- Stronganalytical, organizational and decision-making skills;
- Strongunderstanding of business and financial drivers;
- Stronginfluencing skills to present new ideas promoting collaboration and generatebuy-in;
- Ability to workindependently and as a team member, while using discretion in decision makingand sound judgement in problem solving;
- Demonstratedfollow-through, initiative, attention to detail and drive for continuousimprovement;
- High level ofenergy and stress tolerance required;
- Ability to workwell under pressure and maintain positive, enthusiastic attitude;
- High level ofmotivation and vision and results orientated;
- Ability to workeffectively in a team environment and build strong working relationships;
- Ability to workin a fast-paced environment and meet deadlines;
- Time managementto be efficient;
- Work Ethics;
- Ability totravel extensively in the country and when needed to travel abroad;
Benefits
- Market Related basic salary
- Travel allowance
- Fuel Card
- Cell phone allowance
- 50% medical aid and provident fund contribution
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