Security Guard Concierge

Citiguard is currently hiring dedicated and vigilant Unarmed Security Officers to join our team. We take pride in providing professional security services that help protect our clients, their employees, and the communities we serve. Our approach combines a skilled security workforce with modern technology to deliver reliable and effective security solutions.

Citiguard is a proud Equal Opportunity Employer committed to maintaining a diverse and professional workforce.

Veterans are encouraged to apply.

Pay Rate:
$23 per hour - $25.00 per hour

Job Type:
Full-time | Part-time | On- Call

Location:
Downtown Los Angeles, CA
Work Location: In-person

Position Overview

We are seeking a professional, reliable, and customer-service-oriented Hotel Concierge Security Officer to join our team at a hotel in Downtown Los Angeles. The ideal candidate will have previous security experience in a hotel environment, strong communication skills, and a professional presence.

Candidates with prior concierge, guest services, front desk, or luxury hospitality experience are highly preferred, but luxury hotel experience is not required.

The Hotel Security Officer will be responsible for maintaining a safe and secure environment for hotel guests, visitors, employees, and property while providing a welcoming and professional level of service.

Schedule

• Flexible availability required
• Swing Shift
• Weekends
• Holidays
• Part-time
• Additional/on-call availability may be required based on hotel needs

Shifts:

Day: 6am to 230pm

Swing: 2pm to 1030pm

Grave: 10pm to 630am

Responsibilities

• Maintain a safe, secure, and welcoming environment for hotel guests, employees, and visitors
• Patrol hotel guest areas, entrances, parking areas, hallways, common areas, and other assigned locations
• Monitor hotel property and respond promptly to security concerns, incidents, and emergencies
• Enforce hotel policies, procedures, and safety regulations in a professional and courteous manner
• Provide professional guest assistance while maintaining appropriate security procedures
• Respond to guest concerns and security-related requests
• Monitor and report suspicious activity, safety hazards, unauthorized access, and security concerns
• Assist with emergency situations and coordinate with law enforcement, fire department, medical personnel, and other emergency responders when necessary
• Conduct regular security checks and maintain awareness of activity throughout the property
• Complete detailed and accurate incident reports, daily activity reports, and other required documentation
• Monitor access points and assist with controlling unauthorized entry when necessary
• Handle sensitive guest and hotel information with professionalism and discretion
• Assist hotel management and staff with security-related matters
• Maintain a professional appearance and demonstrate excellent customer service at all times

Qualifications

• Previous experience working as a Security Officer in a hotel is required
• Valid BSIS Guard Card required
• Valid Driver's License required
• High school diploma or GED preferred
• Previous hotel, hospitality, guest services, or concierge experience strongly preferred
• Previous luxury hotel or upscale hospitality experience is preferred but not required
• Strong customer service and communication skills
• Professional appearance and demeanor
• Ability to interact respectfully with hotel guests, VIPs, employees, and management
• Ability to remain calm and professional during emergencies or difficult situations
• Strong observation and report-writing skills
• Ability to work independently and as part of a hotel team
• Flexible availability, including weekends, holidays, and swing shifts

Preferred Certifications

• Pepper Spray Certification
• Baton Permit
• Handcuff Certification

What We’re Looking For

The ideal candidate understands that hotel concierge security is about more than simply protecting property. You will be expected to provide a high level of professionalism and customer service while maintaining a secure environment.

Candidates with a background in hotel security and concierge or guest services are especially encouraged to apply. Experience in a luxury hotel setting is a plus, but we are also interested in candidates who demonstrate strong hospitality skills and a professional attitude in other hotel environments.

Benefits

• 401(k)
• Health Insurance

Ready to take the next step in your hotel security career? Apply today and become part of a professional team dedicated to safety, security, and exceptional guest service.