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Senior Application Technology Specialist

Ascension
Posted a month ago, valid for 10 days
Salary

$83,090 - $115,822 per year

Contract type

Full Time

Health Insurance
Paid Time Off
Employee Assistance

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Sonic Summary

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  • This full-time position is located in Austin, TX, with a salary range of $96,208.99 to $134,109.89 per year.
  • The role involves providing real-time technical support to radiologists and clinical teams, while managing imaging software issues and equipment onboarding.
  • Candidates must have a high school diploma with 2 years of experience, an associate's or bachelor's degree with 1 year of experience, or 5 years of applicable experience.
  • Proven experience with PACS platforms, DICOM workflows, and EHR integrations is required, along with the ability to travel between local healthcare facilities.
  • Ascension is a recognized nonprofit health system that values diversity and offers a supportive work environment.

Your future role at a glance

Location: Austin, TX

Facility: Hybrid

Department: Clinical Imaging

Schedule: Full-time

Salary: $96,208.99 - $134,109.89 per year

 

#AT2026

How you'll make an impact in this role

  • Provide real-time, on-site technical support to radiologists, technologists, and clinical teams across multiple local sites to prevent diagnostic delays.
  • Conduct regular rounding with clinical leaders and physicians to proactively identify and resolve complex imaging software issues at the point of care.
  • Manage local ticket queues and system performance logs to ensure technical issues are resolved rapidly within established service level agreements.
  • Coordinate medical equipment onboarding, worklist configurations, and workstation maintenance in partnership with biomedical and field service teams.
  • Lead local system testing and downtime procedures during major technical incidents to safeguard patient data integrity and care continuity.

What minimum qualifications you'll need

Education:

  • High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree with 1 year of experience OR 5 years of applicable cumulative job specific experience required. 2 years of leadership or management experience preferred.

What additional requirements you'll need

  • Proven professional experience providing technical application support for enterprise radiology PACS platforms, DICOM workflows, and EHR integrations.
  • Working knowledge of voice recognition reporting systems, image-sharing platforms, or diagnostic reading workstation hardware.
  • Ability to maintain a physical presence and travel between local healthcare facilities to provide multi-site clinical support.

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here for more information.

 

Benefits

Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits including employer match plansLong-term & short-term disabilityEmployee assistance programs (EAP)Parental leave & adoption assistanceTuition reimbursementWays to give back to your community

 

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.




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