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| Job Title : | Senior Manager – Operations |
| Qualification : | Graduates |
| Relevant Experience : | Minimum 12 years of overall experience in Outbound Telesales / Voice Sales |
| Must Have Skills : | • Strong experience in Outbound Sales / Telesales • Experience managing large/high-performing sales teams • Hands-on experience with Dialer strategies • Strong sales strategy and target management skills • Performance management, coaching & team development • Data-driven approach with strong analytical skills • Excellent communication, leadership & interpersonal skills • Experience handling sales metrics and driving revenue |
| Good Have Skills : | • Experience in Insurance Sales domain • Experience managing remote/distributed teams • Knowledge of CRM / Sales Force Automation tools • Knowledge of sales techniques and methodologies |
| Roles and Responsibilities : | • Provide strategic leadership and direction to the outbound sales team • Develop and implement sales strategies to achieve revenue and business targets • Manage team performance through regular reviews, coaching and feedback • Identify skill gaps and conduct training/development initiatives • Analyze sales metrics and trends to improve team productivity and conversion • Drive continuous improvement and maintain a high-performance culture • Collaborate with cross-functional teams for smooth business operations • Ensure adherence to company policies, processes and regulatory requirements • Effectively manage dialer strategies and optimize sales productivity |
| Location : | Navi Mumbai |
| CTC Range : | Upto 15 Lpa |
| Notice Period : | Immediate to 30 Days |
| Mode of Interview : | Virtual |
| Shift Timing : | Flexible shift |
| Mode of Work : | Work from Office |
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