Job Description Summary:
The Manager, Shipping & Packing is responsible for overseeing all shipping and packing operations to ensure accurate, timely, safe, and cost-effective outbound distribution. This role leads supervisors and teams, ensures compliance with transportation and safety regulations, manages documentation and freight costs, and drives continuous improvement to support operational and customer requirements.Job Description:
Key ResponsibilitiesĀ
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Shipping & Packing OperationsĀ
Manage daily shipping and packing activities to meet production schedules, customer commitments, and service level expectationsĀ
Ensure all products are packed, labeled, and shipped accurately in accordance with company standards and carrier requirementsĀ
Coordinate outbound shipments with carriers, freight forwarders, and internal stakeholdersĀ
Monitor labor, equipment, and dock utilization to maximize efficiencyĀ
Compliance & DocumentationĀ
Ensure Bills of Lading (BOLs), packing lists, shipping labels, and related documents are accurate, complete, and timelyĀ
Ensure compliance with DOT, OSHA, FMCSA, and company safety and shipping policies, including hazardous materials when applicableĀ
Maintain shipping records for audits, claims, and record retention requirementsĀ
Investigate and resolve shipment discrepancies, damages, shortages, and carrier issuesĀ
Financial & Cost ManagementĀ
Manage shipping and packing budgets, including labor, freight, and suppliesĀ
Analyze freight spend, carrier performance, and damage claims to identifycost reduction opportunitiesĀ
Support carrier negotiations and contract compliance in coordination with Procurement and FinanceĀ
Ensure accurate freight billing, accruals, and cost allocationĀ
People Leadership & DevelopmentĀ
Lead, coach, and develop supervisors and shipping/packing staffĀ
Support hiring, onboarding, training, performance management, and corrective actions in partnership with HRĀ
Promote a culture of safety, accountability, and continuous improvementĀ
Develop staffing plans and succession coverageĀ
Safety & Continuous ImprovementĀ
Enforce safe work practices, proper use of PPE, and adherence to safety proceduresĀ
Track and report KPIs such as on time delivery, error rates, damages, and productivityĀ
Lead or support continuous improvement initiatives to improve efficiency, accuracy, and safetyĀ
Support implementation and optimization of WMS, TMS, ERP, and eBOL systemsĀ
Cross Functional CollaborationĀ
Partner with Manufacturing, Warehouse, Inventory Control, Quality, Customer Service, and Finance teamsĀ
Act as escalation point for critical shipping issues and customer service interruptionsĀ
Provide regular reporting and operational insights to leadershipĀ
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Required QualificationsĀ
Bachelorās degree in Logistics, Supply Chain, Business, Operations, or related field (or equivalent experience)Ā
5ā8 years of experience in shipping, packing, or logistics operationsĀ
3+ years of people management experienceĀ
Strong knowledge of shipping documentation, including Bills of LadingĀ
Experience with freight carriers, dock operations, and warehouse/shipping systemsĀ
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Skills & CompetenciesĀ
Strong leadership and team development skillsĀ
High attention to detail and documentation accuracyĀ
Financial and analytical acumenĀ
Effective communication and problem-solving skillsĀ
Proficiency with ERP, WMS/TMS, and reporting toolsĀ
Ability to manage competing priorities in a fast-paced environmentĀ
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Physical & Work EnvironmentĀ
Warehouse and shipping dock environmentĀ
Combination of office and floor presenceĀ
Extended hours, weekends, or holidays may be required during peak periodsĀ
Qualification(s):
Education(s):
High SchoolWork Experience:
Experience Range III: 4 - 8 years of relevant experience or industry exposure in a related fieldSkill(s):
Logistics, Shipping, Supply ChainLanguage(s):
EnglishCertification(s):
Not ApplicableThe anticipated compensation range is
69,000.00 - 137,000.00 USD AnnualActual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors.
Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the āCompanyā) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
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