Sr. Enterprise Systems Administrator & Automation Engineer

The system is not the work. It is how the work becomes easier, cleaner, and more reliable. 

(NetSuite, Concur, AI & Business Applications) 

What You'll Do 

Enterprise Systems Partnership and Ownership 

• Serve as the primary administrator, technical expert, and business partner for NetSuite, Concur, and other enterprise platforms. 

• Translate business requirements into practical system configuration, including workflows, forms, roles, permissions, approval routing, dashboards, reports, and controls. 

• Manage system releases, enhancements, testing, and change management activities. 

• Maintain system documentation, governance standards, support procedures, and repeatable routines that make enterprise applications easier for leaders and users to understand and apply consistently. 

• Act as the primary escalation point for complex system issues, data integrity concerns, configuration questions, and adoption barriers. 

Business Process Automation and Continuous Improvement 

• Identify opportunities to eliminate manual work, reduce rework, and improve consistency through system configuration, workflow automation, and AI-enabled solutions. 

• Design and implement automated business processes that support Finance, HR, Operations, Procurement, Accounting, and other teams with practical, scalable execution. 

• Partner with leaders to streamline high-volume workflows, including: 

• Expense management 

• AP and AR workflows 

• Approval processes 

• Vendor management 

• Employee reimbursement processes 

• Financial close activities 

• Measure and communicate productivity gains, adoption progress, and business impact from automation initiatives. 

NetSuite, Concur, and Workflow Optimization 

• Own system performance, configuration, workflow design, and user experience improvements. 

• Design scalable approval structures and business rules. 

• Optimize reporting, dashboards, saved searches, and analytics capabilities. 

• Improve spend visibility, compliance controls, and financial reporting. 

• Partner with Accounting and Finance to maximize ERP capabilities, improve controls, and reduce manual processing without adding unnecessary complexity. 

Integrations, Data Governance, and Controls 

• Manage relationships and data flows between enterprise systems and third-party platforms. 

• Coordinate integration design, testing, and troubleshooting. 

• Ensure data consistency and integrity across business systems. 

• Build data governance practices, validation controls, and documentation that protect confidence in reporting and decision-making. 

• Support API integrations, middleware solutions, and vendor troubleshooting as needed. 

Reporting, Analytics, and Decision Support 

• Design dashboards and reporting solutions that give leaders clear, actionable visibility into business performance. 

• Develop KPIs and system-based reporting routines that help leaders understand trends, risks, and opportunities earlier. 

• Improve visibility into spending, labor, site performance, and business trends. 

• Partner with leadership to create scalable reporting frameworks that connect data to practical business action. 

Cross-Functional Partnership and Change Adoption 

• Serve as the bridge between business teams, technology partners, vendors, and system users. 

• Translate operational and finance requirements into technical solutions. 

• Lead discovery sessions, process reviews, testing routines, and rollout planning for system enhancements. 

• Train users, reinforce adoption, and build tools that make new capabilities easier to understand and use consistently. 

Where You Lead, Shape & Escalate 

Lead 

• Enterprise applications administration, configuration, governance, and user support 

• Workflow design, automation initiatives, AI adoption, reporting, analytics, and system documentation 

• User training and support on various business systems 

Shape 

• Enterprise systems roadmap, automation strategy, AI use case development, and business process redesign 

• Business process redesign 

Escalate 

• System outages, data integrity concerns, security issues, integration failures, vendor-related risks, compliance concerns, or adoption issues that could affect business continuity 

Qualifications 

Required Qualifications 

• 5–8+ years of progressive enterprise business systems administration, business applications, or systems operations experience. 

• Deep hands-on experience with NetSuite ERP required. 

• Strong Concur administration experience required. 

• Experience translating business needs into system configuration, workflow automation, reporting, and process improvement. 

• Experience supporting Finance, Accounting, HR, Operations, Procurement, or other cross-functional business teams. 

• Proven ability to implement system enhancements, manage change, train users, and improve adoption in a fast-paced environment. 

Technical Expertise 

• NetSuite Administration 

• Concur Administration 

• ERP and financial systems architecture 

• Workflow configuration and automation 

• Reporting and dashboard development 

• Data governance and controls 

• Systems integrations and APIs 

AI & Emerging Technologies 

• Experience leveraging AI tools within enterprise platforms. 

• Understanding of generative AI, intelligent automation, and machine learning applications. 

• Ability to evaluate business use cases and quantify value from automation initiatives. 

• Familiarity with AI governance and responsible use principles. 

This is a role for someone who sees systems as a way to make the business stronger, faster, cleaner, and easier to run.

Base Pay Range