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Sales and Operational Excellence:
- Exceed Sales KPIs and maintain operational excellence.
- Empower the team to achieve sales targets.
- Ensure compliance with SOPs and conduct store audits.
Be a Role Model:
- Ensure exceptional guest experiences.
- Create engaging narratives for customer engagement.
- Inspire and coach sales associates.
- Ensure team members embody LEGO's commitment to creativity and play.
Customer Experience:
- Provide clear direction for delivering a signature experience.
- Maintain visually appealing store displays.
- Maximize repeat business and Net Promoter Score
Team Leadership and Development:
- Recruit and develop a high performing team.
- Communicate effectively through coaching and performance management.
- Identify and develop talent for career progression
Collaboration and Business Performance:
- Collaborate effectively with internal and external stakeholders
- Demonstrate strong teamwork to deliver business performance
- Solve store issues to ensure smooth operations.
Requirements
- Minimum of 6 years in retail management roles.Â
- Strong ability to motivate and develop a high-performing team.
- Excellent organizational and communication skills.
- Proven track record in achieving sales targets and maintaining operational standards.
- Passionate about delivering exceptional customer experiences.
- Keen eye for visual merchandising and store layout.
- Demonstrated problem-solving skills to efficiently resolve operational issues.
- Ability to embody and inspire others with LEGO's brand values of creativity and play.
Benefits
Learn more about this Employer on their Career Site
