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Student Engagement Officer

NIIT Foundation
Posted 10 days ago, valid for 11 days
Salary

$20,000 - $30,000 per month

Contract type

Full Time

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Sonic Summary

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  • The job involves making calls to students and prospective students to provide information and maintain engagement.
  • Candidates are required to have a minimum of 12th grade or a graduate degree in any discipline.
  • The position offers a salary of 25,000 rupees plus mobile expenses of up to 350 rupees.
  • Key responsibilities include capturing student feedback, maintaining databases, and preparing MIS reports.
  • Strong communication skills and basic computer proficiency, particularly in MS Excel and Google Sheets, are essential for this role.
  • Make calls to students and prospective students to provide information and maintain regular engagement.
  • Follow up with students regarding enquiries, registrations, admissions, programs, events, and other engagement activities.
  • Capture student feedback, concerns, suggestions, and overall experience through calls and other communication channels.
  • Maintain and regularly update student databases, interaction records, follow-up status, and other MIS details.
  • Prepare and share daily, weekly, and monthly MIS reports on calls, follow-ups, feedback, registrations, and conversions.
  • Coordinate with internal teams to address student queries, resolve concerns, and ensure timely follow-up and closure.


  • Requirements

    聽聽聽聽聽聽 12th/Graduatein any discipline.

    聽聽聽聽聽聽 Basiccomputer proficiency with good knowledge of MS Excel, MS Word, and GoogleSheets.

    聽聽聽聽聽聽 Very Goodtyping speed with high accuracy and data uploading on portals

    聽聽聽聽聽聽聽Goodcommunication and coordination abilities.

    聽聽聽聽聽聽 Ability towork within timelines and manage multiple tasks efficiently.



    Benefits

    25K + Mobile expenses upto 350 rupees




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