Systems Analyst -Smithfield, RI

We are seeking a highly analytical Systems Analyst to bridge the gap between our business stakeholders and technical engineering teams. In this role, you will act as a key connector between business objectives, product vision, and engineering execution. You will leverage developer‑assist and analytics tools to deeply understand application systems, data flows, and technical constraints, while shaping product priorities and translating functional needs into actionable, high‑quality backlogs.

As a Business Systems Analyst, your work will directly influence how effectively teams build, scale, and maintain capabilities. You will:

• Enable informed decision‑making by providing deep insight into applications, workflows, and data.
• Create clarity and alignment across product, engineering, and business stakeholders.
• Improve delivery outcomes by ensuring backlogs are well‑structured, prioritized, and technically feasible.
• Help teams move faster with confidence by reducing ambiguity and surfacing dependencies, risks, and opportunities early.

The Skills and Expertise we are Looking for

Technical & Analytical Skills

• Strong experience analyzing enterprise systems, APIs, integrations, and data models.
• Ability to work directly with: Application logs, metrics, and monitoring tools, Databases (SQL‑based and/or NoSQL), REST APIs and service contracts
• Comfortable using developer assist tools to accelerate analysis and insight generation.
• Solid understanding of software architecture principles, SDLC, and distributed systems.

Backlog & Product Skills

• Expertise in backlog creation, prioritization, and refinement.
• Good understanding of Agile methodologies (Scrum, Kanban, or hybrid models).
• Ability to balance short‑term delivery needs with long‑term platform health.

Communication & Leadership

• Exceptional ability to communicate complex technical concepts in clear, actionable terms.
• Demonstrable experience influencing priorities without direct authority.

Behavioral Competencies

• Strong problem‑solving abilities.
• Proactive, curious, and comfortable operating in ambiguous environments.
• Good communication and people-interaction skills.
• Organized and have a continuous improvement mentality.

Experience & Background

• 10+ years of experience in systems analysis, business analysis, or technical product roles within enterprise environments.
• Experience working with evolving platforms that require continuous modernization.
• Prior exposure to benefits administration, or other regulated domains is a strong plus.