Technical Account Manager Intern

Internship Duration: 6 months 

Education: Bachelor's degree in computer science/IT 
 
Conversion: Based on performance during the internship, you may be offered a full-time role as part of our Account Management team.

About the Role

This internship is ideal for recent graduates or early-career professionals with a technical or engineering background who are keen to build a career in client-facing account management. You'll work closely with our Technical Account Managers and support the day-to-day operations that keep our client accounts running smoothly. This is an execution-focused role. Your primary job is to make sure nothing gets dropped, and that every record, document, and follow-up is accurate and on time.

Outcomes You'll Own

• Operational reliability: follow-ups, deadlines, and action items are tracked and closed, with nothing falling through the cracks
  
• Data accuracy: account information stays correct and consistent across CRM, ERP, and internal records
  
• Paperwork done right: client documentation is complete, accurate, and submitted on time
  
• Dependable support: Account Managers can rely on you to take tasks off their plate and see them through to closure.
  

Activities That Drive These Outcomes (illustrative, not exhaustive)

• Keep CRM/ERP and account records up to date, down to client-specific details.
  

• Support the weekly account snapshot by gathering and verifying data on runway, headcount, and invoicing
  

• Help prepare client paperwork, including security questionnaires, vendor onboarding forms, and due diligence documents
  

• Track action items from client meetings, monthly readouts, and QBRs, and follow up until they're closed
  

• Assist in maintaining account plans and stakeholder maps.
  

• Coordinate with People Success and recruiting on staffing updates when needed
  

• Document repeated tasks and processes so they're easy for others to follow
  

• Flag inconsistencies, gaps, or risks to your Account Manager early
  
  
  
  

What You'll Bring

• A technical or engineering background (degree or equivalent exposure), with curiosity about how software teams' work
  

• Strong attention to detail. You notice when numbers don't match or a field is missing
  

• Thoroughness in your work and a habit of double-checking before calling something done
  

• Comfort handling documentation, forms, and structured data
  

• Strong verbal and written communication
  

• An ownership mindset: you take tasks to closure without needing reminders
  

• Good organizational skills and the ability to manage multiple tasks and deadlines
  

• Familiarity with spreadsheets. Exposure to CRM or ERP tools is a plus, but not required
  

What You'll Gain

• Hands-on exposure to how client accounts are managed at a software craft consultancy
  

• Mentorship from experienced Technical Account Managers
  

• A clear path to a full-time role based on your performance
  

What We Value 

• Extreme ownership – you take responsibility for outcomes and drive work end-to-end
  

• Ability to execute independently and define problems, not just solve assigned tasks
  

• A strong product mindset – willingness to talk to customers, understand problems deeply, and define direction when needed
  

• The ability to build trust and sell value, not just deliver output
  

• High standards, autonomy, and bias toward action. 
  
  

Life at Incubyte   

We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered.  
 
Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion.  
  

Perks 

• ​Dedicated learning & development budget. 
  
• Sponsorship for conference talks. 
  
• Comprehensive medical & term insurance. 
  
• Employee-friendly leave policies. 
  
• Home Office fund 
  
• Medical Insurance