Voca CIC DS West, NA CC

About Company:

AudioCodes Ltd. (NASDAQ, TASE: AUDC) is a global leader in enterprise voice solutions and voice AI innovation. We help organizations unlock the full value of voice, transforming every conversation, whether human or AI, into a strategic asset that drives better business outcomes. Our portfolio spans voice connectivity, unified communications and contact center integration, and next-generation voice AI applications that enhance collaboration, automate workflows, and deliver real-time insights. With over 30 years of global experience and trusted by 65 of the Fortune 100, AudioCodes powers the intelligent enterprise, connecting people, platforms, and data to move business forward.

Certified for leading UCaaS and CCaaS environments, such as Microsoft Teams, Cisco Webex, Zoom and Genesys, our solutions provide universal interoperability that breaks down communication silos and unlocks organizational potential.

What We Offer:  Your Benefits at a Glance *

At AudioCodes, we offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Our health and wellness offerings include medical (with an HSA option and company contribution), dental, and company-paid vision insurance, along with a Flexible Spending Account and an Employee Assistance Program.

For your financial security, we provide company-paid basic life insurance (2x salary), short and long-term disability, plus voluntary life insurance, and a 401(k)-retirement plan with company matching. 

We also support your work-life balance through generous paid time off (vacation, sick, and floating holidays), a flexible schedule, paid parental leave, and opportunities for professional growth with tuition and travel reimbursement, and an employee referral program. Additionally, we extend medical, dental, and vision benefits to eligible same-sex and opposite-sex domestic partners.

* US Full-time employee's only.

Job Summary:

AudioCodes is looking for an experienced, hunter-minded Director of Sales with a proven track record in enterprise Contact Center and CCaaS sales. We’re looking for an experienced Director of Sales to grow the Voca CIC business across North America West. You’ll hunt for new opportunities in existing AudioCodes accounts and new prospects, close the strategic ones yourself, and team up with our regional enterprise account managers and channel partners on the rest. You’ll be the face of Voca CIC in the region: trusted advisor to customers, subject matter expert to the field, and owner of regional sales.

Responsibilities:

• Own the Market: Develop a deep understanding of the Contact Center as a Service market in North America and establish yourself as the trusted Subject Matter Expert in the region.
• Hunt New Business: Uncover new sales opportunities in existing AudioCodes accounts and new prospects, close the strategic ones independently, and support our regional enterprise account managers on the rest.
• Drive Pipeline: Identify lead-generating activities, with partners or without, and execute them together with the Voca CIC and AudioCodes teams.
• Shape the GTM: Bring new ideas for strategic and tactical improvements to how we go to market in the North America contact center space.
• Deliver the Numbers: Meet or exceed quarterly and annual revenue end-customer targets.

Qualifications:

Preferred qualifications

• Independent, creative and resourceful, with an overachiever track record.
• Experience guiding enterprises through large-scale IT, CX or AI change beyond selling.
• A team player who leads with trust and openness.