- Deliver comprehensive technical assistance and resolve ICT-related issues for users.
- Leverage a minimum of two years of hands-on experience in technical support environments to troubleshoot and maintain systems effectively.
- Utilize industry-recognized certifications such as CompTIA A+, Network+, CCNA, or Microsoft credentials to enhance service delivery and technical proficiency.
Requirements
* Degree in IT, Computer Science or related field
* Minimum 2 years’ relevant ICT technical support experience
* CompTIA A+, Network+, CCNA or Microsoft certifications are an added advantage
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