Repair and Maintenance Lead

We are seeking a skilled and motivated Repair & Maintenance Lead to join our maintenance team. In this pivotal role, you will oversee all maintenance and repair operations, ensuring that our facilities operate efficiently and safely while delivering exceptional service to our guests. You will be responsible for mentoring the repair and maintenance team, assisting with implementing maintenance programs, and ensuring the hotel meets the highest standards of quality. Our hotel operates 24/7, and team members must be flexible and ready to adapt their schedules based on business demands.

Key Responsibilities:

• Team Leadership:Mentor therepair andmaintenanceteam, providing guidance, training, and support toenhanceskills andensureeffectiveperformance.
• MaintenanceOperations Management:Overseedailymaintenanceand repair operations,ensuring all work is completed ina timelyandefficient manner whileadhering to safety regulations and hotel standards.
• PreventiveMaintenancePrograms:Assistingto develop and implement comprehensivepreventivemaintenanceprograms toenhancethelongevity and functionality of hotel systems andequipment.
• Complex IssueResolution:Lead troubleshooting and complex repairs,utilizingadvanced technical skills to address issues related to plumbing,electrical, HVAC, mechanical systems, and kitchenequipment.
• Project Oversight:Managelargermaintenanceprojects, coordinating with contractors, vendors, and other departments toensuresuccessfulexecution within timelines and budgets.
• Safety and ComplianceMonitoring:Ensureallmaintenanceand repair activitiescomply withsafety regulations and hotel policies, conducting regular safety audits and training sessions.
• Inventory and Supply Management:Overseetheinventory ofmaintenancesupplies and tools,ensuring that necessary materials arein stock andproperly managedforefficient operations.
• Quality Assurance:Conduct regular inspections and audits of completed work toensurehigh-quality standards aremet andidentifyareas for improvement.
• Emergency ResponseManagement:Establishand manageprotocols foremergency repairs,ensuring prompt responseto urgentmaintenanceissues whileminimizing guest disruption.

• Documentation and Reporting:Maintaindetailed records ofmaintenanceactivities, repairs performed, andequipment status, regularly reporting to hotel management on progress and challenges.
• Collaboration:Fosterstrong communicationand collaboration with other departments to alignmaintenanceefforts with hotel operations and guest needs.
• Guest Interaction:Providefriendly and helpful serviceto guests as needed, addressing any inquiries or requests in a professional manner.

Minimum Qualifications:

• Technical collegecertification or relevant licenses required.  
• Provenexperienceinamaintenancerole, with a strong background in hospitalityorsimilar setting.
• Extensiveknowledgeofmaintenanceand repair practices, building systems, and safety regulations.
• Proficiencyin using hand and power tools, as well as diagnosticequipment.
• Excellent problem-solving skills and theability to managemultipletasks and prioritieseffectively.
• Strong organizational skills and attention to detail, with a focus on delivering high-quality results.
• Exceptional communication and interpersonal skills for leading teams and collaborating with other departments.
• Bilingual in Spanish andEnglish is a plus, tofacilitateeffectivecommunication with team members and guests.

Why Join Us?

• Weoffer a dynamic and supportiveworkenvironment.
• Opportunities for growth and professional development within thehospitality industry.
• Bepart of a team committed toexcellenceand deliveringexceptional guestexperience.