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Director of Platinum Member Experience & Connections

CEO Life
Posted 2 months ago, valid for 9 days
Salary

Competitive

Contract type

Part Time

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Sonic Summary

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  • The Director of Platinum Member Experience & Connections is a part-time leadership role that reports to the COO and focuses on enhancing relationships with the highest-tier members of CEO Life, a private membership community for executives.
  • This position requires a strong emphasis on personal relationship building, ensuring that Platinum members feel valued and receive the benefits of their membership.
  • Candidates should have experience in member success and community engagement, with a focus on tracking member satisfaction and success stories, as well as generating reports on member interactions.
  • The role includes a commission-only structure for recruiting new members, with opportunities for bonuses based on performance and referrals.
  • The ideal candidate should have at least 5 years of relevant experience and can expect a competitive salary structure based on membership growth and performance.

Director of Platinum Member Experience & Connections

Reports to: COO / Member Success leadership

Location: Remote, United States - national scope — occasional travel as needed

Part-time leadership opportunity

The Club

CEO Life is a private invite-only membership community built for CEOs, founders, and leaders who want more than a network.

We're not a mastermind. We're not a leads group.

We're the room where ambitious people actually want to be — happy hours and business round tables, fine dining and theatre, courtside seats and concerts, and destination trips worth traveling for. Rooted locally. Connected nationally. Built on the belief that trust forms first, and opportunity follows naturally.

Membership is by application and invitation only. What we're building in every city is simple: Gather. Grow. Give.

Role Summary

The Director of Platinum Member Experience & Connections owns the relationship between CEO Life and its highest-tier members. This person makes sure every Platinum and Platinum Plus member feels personally known, fully onboarded, and consistently receiving the perks and access their membership promises. Over time, the role expands to own member success and member-to-member connections across the full community.

This is a relationship role first and an operations role second. Success looks like Platinum members who renew without hesitation because they can name the value they got — and the person who delivered it.

- Platinum & Platinum Plus Ownership

- Personal relationship building

- Perk delivery and accountability

- Strategic introductions

- Data, CRM & reporting

Log member interactions, check-ins, introductions, and perk delivery promptly and consistently.

Generate monthly reports on top-tier member engagement, satisfaction, and connection outcomes.

Track introduction success rates and member satisfaction against a defined target.

Document member success stories and testimonials for marketing and retention.

Membership growth & sales (commission-only structures to help you earn more)

Recruit and close new members, earning commission on every membership you personally close.

Earn volume and performance-tier bonuses as you hit monthly new-member thresholds.

Earn referral commissions when you refer members to paid courses or masterminds where CEO Life receives a facilitator commission, and on qualified chapter referrals.

CEO Life is building the future of executive connection through three pillars: Gather (authentic relationships), Grow (leadership development), and Give (community impact). Join us in creating something extraordinary.

Must live in the United States.



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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.