Insurance Representative

Location Address:

Date Posted:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

• .8 FTE (64 hours per two-week pay period)
• 8-hour day shift
• No weekends
• Remote position; must reside within commuting distance of Allina Commons, Minneapolis MN

Job Description:

This position is responsible for the management of activities relative to third party payer billing. Ensures timely and accurate filing of claims, performs accounts receivable management, and follows up on denials and non-payments. May assist in the training and mentoring of other team members.

Principle Responsibilities

• Insurance billing follow up in compliance with government rules and regulations.
  • Submits, processes, and resolves claim rejections and denials.
  • Verifies patient insurance eligibility for denial resolution.
  • Completes the appeal process.
  • Monitors and follows up on unpaid balances.
  • Resolves issues and resubmits for payment.
  • Utilizes resources to reconcile accounts.
  • Performs demographic and insurance coverage updates on accounts and bills new insurance.
  • Contacts insurance companies to obtain the status of outstanding claims and submitted appeals.
• Provides professional billing support.
  • Assists in training and mentoring to ensure compliance of established processes.
  • Provides education or feedback to operational sites and other departments.
  • Participates in process improvement initiatives to improve efficiencies and customer service expectations.
  • Monitors, identifies, and communicates trend analysis.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
• 2 to 5 years of experience in revenue cycle operations or
• 2 to 5 years of experience in medical accounts receivable

Preferred Qualifications

• High school diploma or GED
• 2 to 5 years of medical terminology experience

Physical Demands

• Sedentary:
• Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work.

Benefits include:

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.