Principal Technical Program Manager

• Lead and deliver large, complex, cross-functional programs from concept through execution
and operationalization.
• Define program strategy, scope, milestones, success metrics, and governance frameworks.
• Drive alignment across engineering, product management, architecture, security, operations,
and executive leadership teams.
• Manage interdependencies across multiple workstreams, ensuring timely execution and
delivery.
• Partner with engineering and architecture teams to drive cloud transformation initiatives and
modernization programs.
• Facilitate technical decision-making and architecture reviews to ensure scalable, resilient, and
cost-effective solutions.
• Identify opportunities to leverage AI, machine learning, automation, and generative AI
technologies to improve operational efficiency and productivity.
• Build strong relationships across all levels of the organization, including executives, technical
leaders, business stakeholders, and external partners.
• Influence decision-making across engineering, product, operations, and executive leadership
teams without direct reporting authority.
• Anticipate bottlenecks, dependencies, resource constraints, and organizational challenges
before they impact program outcomes.
• Lead resolution of complex technical and organizational issues.
• Establish and monitor program metrics, KPIs, and operational dashboards to measure
progress, identify trends, and drive informed decision-making.
• Utilize quantitative and qualitative data to assess risks, optimize resource allocation, prioritize
initiatives, and improve program outcomes.
• Drive a culture of accountability and continuous improvement through measurement,
reporting, and actionable insights.

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