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Retail Sales Associate / Customer Service

Elements Massage
Posted 2 months ago, valid for 10 days
Location

Allentown, PA 18101, US

Salary

$13 - $15 per hour

Contract type

Part Time

By applying, a Elements Massage account will be created for you. Elements Massage's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

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  • Join Elements Massage as a Retail Sales Associate / Client Experience Specialist in Allentown, working evening shifts from 3:00 PM to 9:30 PM, including weekends, with 3-4 shifts per week.
  • The position offers a salary ranging from $13 to $15 per hour based on experience, along with monthly bonuses for successful conversions and complimentary monthly massages or skincare services.
  • Ideal candidates will have prior experience in sales, hospitality, or customer service, and should possess strong communication and scheduling skills.
  • Responsibilities include promoting wellness services, providing exceptional customer service, scheduling appointments, and maintaining a clean studio environment.
  • Elements Massage seeks individuals who can connect with clients on a personal level, creating a welcoming and supportive atmosphere.

Overview

Join a Team That Changes Lives—One Conversation at a Time Retail Sales Associate / Client Experience Specialist (Evening Shift)   Allentown Studio | ⏰  3:00 PM – 9:30 PM, including Saturdays or Sundays |   3–4 shifts/weekAre you a natural connector who loves turning casual conversations into loyal relationships? At Elements Massage, our sales associates don’t just ring up transactions—they help clients commit to wellness, one meaningful interaction at a time. What’s In It for You?
  • $13–$15/hour depending on experience
  • Monthly bonuses based on conversion success
  • Complimentary massage or skincare every month—yes, on the house
  • Flexible scheduling & a calm, supportive atmosphere
What You’ll Be Great At
  • Engaging every client with purpose, empathy, and enthusiasm
  • Listening closely and guiding newcomers into our Elements Wellness Program
  • Turning feedback—even the tricky kind—into rave reviews and lasting trust
  • Promoting services and skincare with integrity and confidence
  • Coordinating appointments through phone, email, and in-person chats
  • Keeping our studio fresh, stocked, and inviting
What You’ll Bring
  • Prior experience selling memberships, services, or products in-person
  • Hospitality skills—maybe from retail, spa, or customer service roles
  • Comfort with simple scheduling and payment systems (we’ll teach you!)
  • A drive to support your team and uplift every client who walks through our doors
We're not looking for someone to follow a script. We're looking for someone who  connects, who sees every client as a chance to make someone feel seen, valued, and well cared for.

Responsibilities

  • Promote services, skincare products and our Wellness Program, meeting performance goals
  • Provide great customer service in person, through text/email and on the phone
  • Schedule appointments on the phone and in person
  • Maintain a clean facility by completing daily laundry and cleaning tasks

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.



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By applying, a Elements Massage account will be created for you. Elements Massage's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.