Regional Director of Security Operations

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

Essential Duties & Responsibilities: 

• Provide leadership, coaching, and accountability to Branch Managers and their security operations teams.
• Identify, develop, and retain management, project management, and technical talent with experience in security systems.
• Partner with HR and Learning & Development on succession planning, leadership development, and technical training, including relevant manufacturer certifications.
• Promote a culture of safety, accountability, technical proficiency, and continuous improvement across all branches.
• Ensure consistent project execution, workmanship, documentation, and customer handoffs across access control, video surveillance, intrusion detection, and monitoring solutions.
• Monitor project profitability, technician productivity, scheduling, backlog, service response times, and customer satisfaction.
• Ensure teams have the technical capabilities, staffing, tools, and vendor support necessary to deliver reliable security solutions.
• Oversee operational coordination with monitoring providers and technology partners to support reliable service delivery and timely issue resolution.
• Ensure operations meet applicable licensing requirements, industry standards, manufacturer specifications, and company safety and quality expectations.
• Serve as an escalation point for complex operational issues, major projects, and key customer concerns.
• Own full P&L performance across the region for security function, driving revenue growth, profitability, cost efficiency, and disciplined resource management.
• Improve underperforming branches through structured performance reviews, action plans, and hands on operational support.
• Partner with Sales to grow security installation, service agreements, monitoring, and other recurring monthly revenue opportunities.
• Lead the introduction of new security services and technologies that support customer needs and regional growth.
• Identify and qualify potential security acquisition targets; support operational due diligence, integration planning, and post-acquisition performance.
• Partner with Finance, Sales and regional leadership to evaluate branch performance, customer opportunities, pricing, and investment decisions.
• Optimize branch locations, staffing, fleet, inventory, and equipment to improve market coverage and operational efficiency.
• Other duties as assigned by management.

Education/Qualifications:  

• High school diploma or equivalent.
• Bachelor’s degree in Business, Operations Management, or a related field preferred.
• 8+ years of progressive leadership experience in security operations, including multi-site or regional responsibility, and full P&L ownership.
• Demonstrated experience leading the installation, integration, and service of commercial electronic security systems, including access control, video surveillance, and intrusion detection.
• Strong understanding of security monitoring services, service agreements, and recurring monthly revenue business models.
• Working knowledge of network based security systems, system integration, and coordination with customer teams.
• Proven success managing Branch Managers, project managers, and field service teams while improving profitability, operational performance, and customer retention.
• Experience with security project estimating, labor planning, job costing, backlog management, and service delivery metrics.
• Familiarity with applicable security industry licensing requirements, standards, and manufacturer training programs.
• Strong financial, analytical, communication, leadership, and change management skills.
• Experience integrating acquired security businesses preferred.
• Ability to travel regularly throughout the assigned region.

Other Duties:·       

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.·
• Performs other duties as assigned

Physical Requirements:

• Ability to work at a computer and participate in meetings for extended periods.
• Ability to visit branch offices and customer job sites, including walking and standing during operational reviews.
• Ability to travel regularly by car or air to support regional operations.

#IndeedDNU

Benefits and Perks:

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Our Commitment:

Pye-Barker is built on four core values – customer-bias, trust, respect, and commitment – that serve as the north star for how we conduct business within our community and across our branches. As a group, we promise to do what’s right by our customers, community, and one another, each and every day.

Our EEO Statement:

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.