eCommerce and Payments Supervisor

The eCommerce and Payments Supervisor will assume, but not be limited to, the following responsibilities:

• Oversee eCommerce and Payments functions such as ACH, Wires, Check 21, ATM checks, Mobile Deposit Checks, Payroll, and other duties assigned.
• Schedule, coordinate workflow, review and approve timesheets, and ensure timely and accurate completion of staff assignments.
• Assist in interviewing, hiring, coaching, evaluating, and disciplining staff. Provide ongoing coaching, mentoring, and guidance to staff.
• Manage the operations of the eCommerce team including remote deposit capture, wires, ACH, card services, mobile/online/bill payment, and other critical department functions.
• Work with cross-functional teams to implement strategies that improve the member digital and payments experience.
• Direct and lead the department to ensure alignment with organizational strategic objectives and annual goal achievement.
• Foster and maintain a high-performance environment and culture to value members and each other, work as a team, constantly improve, and uphold accountability.
• Support the eCommerce and Payments leadership team in strategic initiatives and departmental goals.

The successful candidate will possess the following education, knowledge and skillsets:

• High school diploma, GED, or equivalent
• Three to five years' experience in: research, eCommerce and Payments activities, and card services of a financial institution
• Minimum two years in a direct supervisory role

We provide competitive compensation and benefits package that includes:

• Medical, dental, and vision insurance
• Life insurance
• 401k Retirement Plan (matching contribution=5%, immediate vesting)
• Paid Time Off (PTO)
• Paid Holidays
• Educational Reimbursement

"Actual compensation is determined based on experience, education, skills, internal equity, and other job‑related factors."

EOE