Epic Director Revenue Cycle Professional Billing

All the benefits and perks you need for you and your family:

• Benefits from Day One

• Career Development

• Whole Person Wellbeing Resources

• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift:   Monday- Friday Fulltime 8:00am-5:00pm

Job Location: Altamonte Springs

The role you will contribute:

Responsible for managing and leading IT initiatives and teams to support revenue cycle strategies. This position coaches, mentors, and leads staff in daily operations of assigned areas. Additionally, this role engages in planning, design, and execution of new projects, ensuring application stability and quality. In addition, this position serves as the liaison between assigned areas and IT, representing IT in various governance committees. Ultimately, this role drives and supports education, engagement, implementation, support, and optimization of IT revenue and administrative systems, including billing systems, workforce management, patient access and scheduling, medical records coding, care management, charge services, contract management, physician credentialing and privileging, and EDI infrastructure.

The value you will bring to the team:

MUST HAVE EXPERIENCE WITH HOSPITAL BILLING

• Communicates effectively to ensure team alignment and understanding of goals.
• Plans objectives and strategies to achieve departmental goals.
• Monitors progress and performance while providing feedback and recognition.
• Enforces discipline and policies to maintain standards and address issues.
• Recruits and selects the right talent for the organization.
• Orients and develops new hires to integrate smoothly and grow within the organization.
• Supervises daily activities and provides guidance to staff.
• Develops training plans and reviews to improve staff skills and performance.
• Measures performance using KPIs to track key metrics.
• Ensures executive communication aligns with organizational goals.
• Maintains service delivery standards to ensure quality and efficiency.
• Oversees projects from planning to execution and closure.
• Assesses, selects, and implements new IT solutions into the existing infrastructure.
• Provides daily maintenance and production support to ensure systems run smoothly.
• Coordinates, prioritizes, and assigns customer requests to manage workloads and ensure timely responses.
• Enhances information systems by identifying technology opportunities and developing application strategies.
• Meets financial objectives through budgeting, cost control, and financial planning.
• Other duties as assigned.

The expertise and experiences you’ll need to succeed:

·         Bachelor's degree Required

·         7+ Work Experience Required

·         Advanced knowledge of HL7 and API concepts and operating within an Integrated HealthCare applications environment.

·         Demonstrated advanced mentoring/training experience.

·         Advanced ability to comprehend complex technical and logic flows.

·         Advanced knowledge of database principles and concepts.

·         Advanced knowledge of Systems Architecture, Application Design Considerations and Internet Concepts.

·         Advanced ability to manage multiple tasks within deadline constraints.

·         Read and comprehend written instructions and procedures at an undergraduate college level.

·         Models, coaches and implements customer improvement initiatives

·         Able to operate in a 24x7x365 support model with periodic on call.

·         Excellent interpersonal skills to include written, oral communication and presentation skills and the ability to work as a team Manager/Leader while leading other team leaders.

·         Exceptionally self-motivated and directed with a keen attention to detail

·         Superior analytical, evaluative, and problem-solving abilities

·         Exceptional service orientation

·         Project Management Principles and tools (PMBOK and ITIL)

·         Fellow of the American College of Healthcare Executives (FACHE) 

Preferred Qualifications:

·         Master's degree Preferred