RRTS Administrative Assistant-Ankeny

Job Details: Job Location: Ankeny Campus - Ankeny, IA, Position Type: Full Time, Education Level: Bachelor's Degree, Salary Range: Undisclosed, Job Shift: 1st Shift, Job Category: Nonprofit - Social Services, Four Oaks | Be Part of Something Meaningful! Are you organized, detail-oriented, and looking for a job where your work makes a difference?Four Oaks is looking for a dependable and motivated RRTS Administrative Assistant to support our Adoption Services and Kinship programs!This isn't just another office job! You'll play an important role in keeping our programs organized, supporting staff, and helping ensure children and families receive the services they need.If you enjoy helping others, staying organized, and being part of a team with a purpose, we want to hear from you!What You'll Do Answer the Referral & Information Hotline and assist with incoming calls and emails. Support Kinship Navigators and Supervisors in responding to client and customer questions. Receive, distribute, and track Adoption Services and Wendy's Wonderful Kids (WWK) referrals. Assist with tracking and reporting referrals and case assignments. Maintain, securely upload, and organize confidential client records. Review and audit client files to ensure required documentation and services meet contractual expectations. Assist with adoption respite payments and annual stability grants. Verify service eligibility with HHS and maintain accurate documentation. Help coordinate kinship support groups and training classes. Process incoming and outgoing mail, prepare copies, and distribute documents. Provide general administrative and clerical support to staff and supervisors. What We're Looking For Must be at least 18 years old. Bachelor's degree in Human Services, Human Resource Management, Business, Social Services, or a related field, plus one year of related experience, or an equivalent combination of education and experience. Knowledge of the Child Welfare System preferred. Experience with Microsoft Word and Excel preferred. Strong communication, organization, and computer skills. Excellent attention to detail and ability to manage multiple priorities. Ability to handle confidential information professionally. A dependable team player who takes initiative and follows through. Why Join Four Oaks?At Four Oaks, every position plays a role in strengthening children, families, and communities.As an RRTS Administrative Assistant, you'll be part of a team dedicated to supporting families and helping our programs run smoothly.You may work behind the scenes, but the difference you make is real! Ready to Join Our Team?Bring your organizational skills, positive attitude, and passion for helping others to Four Oaks! Qualifications & Program Information: What you need:You need a Bachelor’s Degree in Human Services, Social Work, Behavioral Sciences or related field, plus one year of related experience. Knowledge of the foster care and adoption systems is preferred.