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Director Clinical Quality & Development Cosmetic Skin & Laser Center | RegenCen
Join a team that's changing the way people age, feel, and live.
At Cosmetic Skin & Laser Center|RegenCen, we believe medicine should do more than treat problems—it should help people thrive. For 25 years, we've been pioneering aesthetics and regenerative medicine, helping patients feel strong, confident, and empowered at every stage of life. Our culture is supportive, uplifting, and rooted in innovation, collaboration, and delivering exceptional patient experiences. As we continue to grow, we're looking for an experienced clinical leader to join our team as Director Clinical Quality & Development.
This is an exciting opportunity for someone who is passionate about clinical education, patient safety, provider development, and maintaining the highest standards of clinical excellence across a growing, multi-location organization. This role is open to candidates living near our office locations in Michigan or Florida.
The Role: Director Clinical Quality & Development
The Director Clinical Quality & Development is responsible for overseeing clinical education, onboarding, competency development, clinical standards, and quality assurance across our organization.
This individual will play a critical role in ensuring providers are equipped with the knowledge, training, and resources necessary to deliver safe, consistent, and exceptional patient care. Working closely with the Chief Medical Officer (CMO), executive leadership, Clinical Operations, regional clinical leaders, and external vendors, this role will help establish and maintain clinical standards while supporting the introduction of new services, products, and locations.
What We're Looking For
•  An experienced clinical leader with a strong background in medical aesthetics, healthcare, or clinical education.
•  A passion for developing providers, advancing clinical knowledge, and promoting consistent standards of care.
•  Strong understanding of clinical protocols, patient safety, documentation, and quality assurance.
•  Excellent communication and leadership skills with the ability to educate, coach, and evaluate clinical teams.
•  Strong organizational skills and the ability to manage multiple training initiatives and projects across locations.
•  A proactive problem-solver who approaches clinical concerns with sound judgment and attention to detail.
•  The ability to collaborate effectively with medical leadership, operations, vendors, and providers.
•  Flexibility to travel between clinic locations as needed.
What You'll Do
Clinical Education & Content Development
•  Oversee the development, ongoing review, and refinement of clinical protocols, chart templates, and internal educational materials.
•  Ensure clinical education materials are accurate, consistent, and aligned with organizational standards.
•  Support the development of educational content for monthly treatment spotlights.
•  Maintain and continuously improve clinical training resources across the organization.
Clinical Onboarding & Recruiting
•  Participate in interviews for Advanced Practice Providers (APPs), Licensed Aestheticians (LAs), Medical Assistants (MAs), and Registered Nurses (RNs).
•  Coordinate shadow evaluations and assess clinical proficiency and competency.
•  Develop employment offers and investment agreements based on candidate experience.
•  Coordinate clinical onboarding schedules, including internal education and external vendor training.
•  Conduct competency evaluations and support ongoing provider development.
•  Maintain and update clinical onboarding materials in Trainual and SharePoint.
Clinical Standards & Patient Safety
•  Oversee clinical complication reporting, escalation procedures, and follow-up.
•  Review clinical cases and update applicable protocols and policies as opportunities forÂ
improvement arise.
•  Oversee clinical consents, intake forms, and medical director oversight processes.
•  Coordinate and oversee clinical chart audits to support documentation accuracy and adherence to established standards.
•  Promote consistency in clinical practices and patient safety across all locations.
Ongoing Education & Clinical Leadership
•  Develop monthly continuing education opportunities in collaboration with external vendors.
•  Coordinate quarterly regional clinical trainings with applicable vendors.
•  Oversee RegenCen weekly clinical roundtables.
•  Coordinate the Annual Protocol Review & Compliance Day.
•  Develop annual Train the Trainer experiences to support education and knowledge-sharing across locations.
•  Identify opportunities for clinical improvement and continued development across all providers and locations.
New Services & Expansion Readiness
•  Lead clinical evaluation and readiness for new services, retail products, acquisitions, and DeNovo clinic launches.
•  Ensure clinical protocols, training materials, credentialing requirements, and competency expectations are established prior to implementation.
•  Review marketing materials for clinical accuracy and consistency with established clinical standards.
•  Partner with internal teams to ensure clinical readiness and successful implementation of new offerings and locations.
Clinical Complaints & Collaboration
•  Lead the review of patient complaints involving clinical outcomes in partnership with the Chief Medical Officer.
•  Collaborate with Clinical Operations on patient communication, follow-up, and appropriate corrective action.
•  Identify trends and opportunities for improvement based on clinical complaints and patient outcomes.
•  Partner with clinical and operational leadership to support consistent standards and an exceptional patient experience.
Qualifications
• Clinical degree, license, or relevant professional credentials appropriate to the clinical scope of the position (Physician Assistant (PA) or Nurse Practitioner (NP) license required).
• Significant experience in medical aesthetics, healthcare, clinical education, or clinical quality management.
• Demonstrated experience training, developing, and evaluating clinical providers.
• Strong understanding of clinical protocols, documentation standards, patient safety, and clinical compliance.
• Experience developing educational programs, onboarding processes, and competency assessments.
• Strong organizational and project management abilities.
• Excellent written and verbal communication skills.
• Proficiency with training platforms, documentation systems, and business technology.
• Ability and desire to travel approximately 30–50%, with frequency varying based on seasonality, training schedules, new location openings, and organizational needs.
Join a team that's changing the way people age, feel, and live.
At Cosmetic Skin & Laser Center|RegenCen, we believe medicine should do more than treat problems—it should help people thrive. For 25 years, we've been pioneering aesthetics and regenerative medicine, helping patients feel strong, confident, and empowered at every stage of life. Our culture is supportive, uplifting, and rooted in innovation, collaboration, and delivering exceptional patient experiences. As we continue to grow, we're looking for an experienced clinical leader to join our team as Director Clinical Quality & Development.
This is an exciting opportunity for someone who is passionate about clinical education, patient safety, provider development, and maintaining the highest standards of clinical excellence across a growing, multi-location organization. This role is open to candidates living near our office locations in Michigan or Florida.
The Role: Director Clinical Quality & Development
The Director Clinical Quality & Development is responsible for overseeing clinical education, onboarding, competency development, clinical standards, and quality assurance across our organization.
This individual will play a critical role in ensuring providers are equipped with the knowledge, training, and resources necessary to deliver safe, consistent, and exceptional patient care. Working closely with the Chief Medical Officer (CMO), executive leadership, Clinical Operations, regional clinical leaders, and external vendors, this role will help establish and maintain clinical standards while supporting the introduction of new services, products, and locations.
What We're Looking For
•  An experienced clinical leader with a strong background in medical aesthetics, healthcare, or clinical education.
•  A passion for developing providers, advancing clinical knowledge, and promoting consistent standards of care.
•  Strong understanding of clinical protocols, patient safety, documentation, and quality assurance.
•  Excellent communication and leadership skills with the ability to educate, coach, and evaluate clinical teams.
•  Strong organizational skills and the ability to manage multiple training initiatives and projects across locations.
•  A proactive problem-solver who approaches clinical concerns with sound judgment and attention to detail.
•  The ability to collaborate effectively with medical leadership, operations, vendors, and providers.
•  Flexibility to travel between clinic locations as needed.
What You'll Do
Clinical Education & Content Development
•  Oversee the development, ongoing review, and refinement of clinical protocols, chart templates, and internal educational materials.
•  Ensure clinical education materials are accurate, consistent, and aligned with organizational standards.
•  Support the development of educational content for monthly treatment spotlights.
•  Maintain and continuously improve clinical training resources across the organization.
Clinical Onboarding & Recruiting
•  Participate in interviews for Advanced Practice Providers (APPs), Licensed Aestheticians (LAs), Medical Assistants (MAs), and Registered Nurses (RNs).
•  Coordinate shadow evaluations and assess clinical proficiency and competency.
•  Develop employment offers and investment agreements based on candidate experience.
•  Coordinate clinical onboarding schedules, including internal education and external vendor training.
•  Conduct competency evaluations and support ongoing provider development.
•  Maintain and update clinical onboarding materials in Trainual and SharePoint.
Clinical Standards & Patient Safety
•  Oversee clinical complication reporting, escalation procedures, and follow-up.
•  Review clinical cases and update applicable protocols and policies as opportunities forÂ
improvement arise.
•  Oversee clinical consents, intake forms, and medical director oversight processes.
•  Coordinate and oversee clinical chart audits to support documentation accuracy and adherence to established standards.
•  Promote consistency in clinical practices and patient safety across all locations.
Ongoing Education & Clinical Leadership
•  Develop monthly continuing education opportunities in collaboration with external vendors.
•  Coordinate quarterly regional clinical trainings with applicable vendors.
•  Oversee RegenCen weekly clinical roundtables.
•  Coordinate the Annual Protocol Review & Compliance Day.
•  Develop annual Train the Trainer experiences to support education and knowledge-sharing across locations.
•  Identify opportunities for clinical improvement and continued development across all providers and locations.
New Services & Expansion Readiness
•  Lead clinical evaluation and readiness for new services, retail products, acquisitions, and DeNovo clinic launches.
•  Ensure clinical protocols, training materials, credentialing requirements, and competency expectations are established prior to implementation.
•  Review marketing materials for clinical accuracy and consistency with established clinical standards.
•  Partner with internal teams to ensure clinical readiness and successful implementation of new offerings and locations.
Clinical Complaints & Collaboration
•  Lead the review of patient complaints involving clinical outcomes in partnership with the Chief Medical Officer.
•  Collaborate with Clinical Operations on patient communication, follow-up, and appropriate corrective action.
•  Identify trends and opportunities for improvement based on clinical complaints and patient outcomes.
•  Partner with clinical and operational leadership to support consistent standards and an exceptional patient experience.
Qualifications
• Clinical degree, license, or relevant professional credentials appropriate to the clinical scope of the position (Physician Assistant (PA) or Nurse Practitioner (NP) license required).
• Significant experience in medical aesthetics, healthcare, clinical education, or clinical quality management.
• Demonstrated experience training, developing, and evaluating clinical providers.
• Strong understanding of clinical protocols, documentation standards, patient safety, and clinical compliance.
• Experience developing educational programs, onboarding processes, and competency assessments.
• Strong organizational and project management abilities.
• Excellent written and verbal communication skills.
• Proficiency with training platforms, documentation systems, and business technology.
• Ability and desire to travel approximately 30–50%, with frequency varying based on seasonality, training schedules, new location openings, and organizational needs.
Why Join Us?
•  Be part of a 25-year, established organization making a meaningful impact on patients' lives.
•  Help shape clinical education and quality standards across a growing organization.
•  Work alongside talented providers, medical leadership, and executive teams.
•  Play an influential role in developing the next generation of clinical talent.
•  Help introduce innovative services and advance the future of aesthetics, wellness, and regenerative medicine.
•  Join a supportive, collaborative, and growth-minded culture.
•  Enjoy opportunities to make a lasting impact across an expanding network of locations.
•  Full benefits including paid time off, health insurance, and 401(k).
If you're a passionate clinical leader who believes in advancing education, developing exceptional providers, and maintaining the highest standards of patient care, we'd love to hear from you!
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