EXL Training & Development Coordinator

Job Description:

*$300.00 hiring bonus after 90 days!*

POSITION DETAILS

Department: Expanded Learning Programs (EXL), Training & Development

Reports To: Director of Training & Development

Employment Type: Full-Time (30 hours per week), Hourly

Work Location: Hybrid, with over 60% of responsibilities in person

Benefits

• Pay rate: $37–40 per hour
• Full-time position, 30 hours per week; hybrid schedule with over 60% of responsibilities in person
• 16 paid BACR Holidays, generous paid time off benefits
• Medical, dental, vision, mental health/wellness benefit, hospital indemnity, life insurance, flexible spending account (transit, medical, dependent), 403b program, pet insurance, WellHub
• Professional Development opportunities

People-Centered Service & Care

BACR Value: Compassion — genuine care for youth, families, and colleagues

Key Responsibilities

• Coordinate registration, invitations, pre-work, training schedules, reminders, and attendance follow-up for professional learning participants, in collaboration with the LDS Manager, who maintains the enrollment and attendance systems.
• Send PD announcements, requirements, and updates to staff on the timeline and in the format set by the Director of Training & Development, keeping staff workload and access to technology in mind.
• Coordinate rooms, equipment, and training dates with operations and site leadership around program calendars and staff capacity.
• Coordinate professional learning experiences that are accessible, culturally responsive, and considerate of diverse staff needs.

Continuous Learning & Improvement

BACR Value: Curiosity — actively seeks to learn, grow, and improve practice

Key Responsibilities

• Proactively identify and resolve implementation barriers, scheduling conflicts, and resource challenges.
• Recommend improvements that strengthen workflows, operational efficiency, and the professional learning experience.
• Continuously gather participant feedback on event operations, using the evaluation tools built by the LDS Manager, and refine operational systems to enhance the experience for facilitators and attendees.
• Think creatively to turn ideas into actionable plans for professional learning initiatives.

Self-Awareness & Inclusive Collaboration

BACR Value: Humility — recognizes limits, honors diverse perspectives, and collaborates effectively

Key Responsibilities

• Collaborate with facilitators, department colleagues, program leaders, and internal stakeholders to communicate updates, coordinate responsibilities, and ensure project commitments and deliverables are completed on time.
• Receive priorities, calendar direction, and approved content from the Director of Training & Development, and report progress, risks, and decisions that need approval through regular check-ins and the project tracker.
• Partner with the LDS Manager, who owns LMS enrollment setup, the attendance and completion systems, and evaluation tools, and send final training materials to the LDS Manager for the PD Hub.
• Work alongside the T&D Practice Lead and presenters to coordinate training schedules and format the learning resources and job aids they develop.
• Provide co-facilitation and implementation support for designated professional development sessions, workshops, and leadership cohorts, as assigned.

Ethical & Accountable Practice

BACR Value: Integrity — honesty, accountability, and professional conduct

Key Responsibilities

• Maintain consistent T&D operations and project progress when the Director is facilitating, traveling, or unavailable, proactively addressing operational needs and escalating decisions that require Director approval.
• Independently coordinate multiple T&D projects from planning through implementation, participation tracking, evaluation coordination, and operational follow-up, ensuring timely completion of assigned deliverables.
• Maintain central project trackers, shared master calendars, task lists, and implementation
• documentation; monitor deadlines, anticipate challenges, and provide consistent follow-up to support accountability.
• Coordinate staff enrollment in differentiated learning tracks based on the Director’s placement decisions, and send enrollment needs to the LDS Manager, who sets up LMS enrollment.
• Track, inventory, store, and reuse training supplies and materials across trainings, and flag supply needs to the Director before purchasing.

Positive & Purpose-Driven Leadership

BACR Value: Joy — brings energy, meaning, and genuine connection to the work

Key Responsibilities

• Lead all logistical preparation for virtual and in-person professional learning events, including room bookings, tech and equipment setup, supply management, and on-site operational support.
• Manage the operational coordination of leadership development initiatives, including Rising Stars,
• Emerging Leaders, Trainer Connect, and other learning pathways, overseeing scheduling, communications, materials, participant tracking, and follow-up.
• Schedule internal and external presenters, collect their materials by agreed deadlines, and prepare rooms and technology for their sessions; the Director selects presenters and reviews content.
• Format, organize, and assemble training materials, digital resources, slide decks, participant guides, and facilitator tools before each event.
• Organize, format, and distribute learning resources and job aids created by the Director of Training & Development, the T&D Practice Lead, and internal subject-matter experts.
• Participate in departmental planning meetings, document priorities and action items, and coordinate follow-through on assigned department and agency goals.

MINIMUM QUALIFICATIONS

Required

• Minimum of three (3) years of direct professional experience in Expanded Learning Programs or youth development, with a strong understanding of program operations, staffing structures, site schedules, staff development needs, and program quality expectations.
• Proven experience implementing and maintaining digital tools, including online platforms, registration databases, and virtual event technology (Zoom).
• High proficiency with Google Workspace (Sheets, Docs, Slides, Forms, Drive) and Microsoft Office (Excel, PowerPoint, Word).
• Proven ability to independently manage project timelines, event logistics, and administrative tracking for multifaceted initiatives.
• Exceptional organizational skills, strong attention to detail, clear written and verbal communication, and demonstrated follow-through without continuous supervision.
• Demonstrated commitment to diversity, equity, inclusion, and belonging (DEIB), with the ability to
• coordinate professional learning experiences that are accessible, culturally responsive, and considerate of diverse staff needs.
• Ability to work 30 hours per week on a hybrid schedule, with over 60% of responsibilities in person.

PHYSICAL REQUIREMENTS

• Ability to stand, sit, walk, kneel, and move throughout program spaces for extended periods.
• Ability to lift and carry up to 25 pounds.
• Ability to travel between training spaces and participate in school and community events as needed.

BACR is an Equal Opportunity Employer committed to creating an inclusive, equitable, and affirming workplace.

This job description reflects core responsibilities and may be updated as program needs evolve.

About Us:

Bay Area Community Resources (BACR) promotes the healthy development of individuals, families and communities through direct services, volunteerism, and partnerships in the San Francisco Bay Area.

We have deep respect for the communities we serve throughout the Greater San Francisco Bay Area, the dedicated staff who show up for those in need, and the opportunity we have been given through this work to promote resilience in tens of thousands of individuals every year.

BACR is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment w/o regard to perceived age, marital or familial status, religion, gender, gender identity, gender expression, sexual orientation, race, creed, color, genetic information, ancestry, national origin, physical or mental disability including AIDS or AIDS-Related Complex or military status.

Visit our website at www.bacr.org.

Above is the pay range for this position that we reasonably expect to pay. Individual compensation is based on various factors including experience/education, skillset, and geographic location.