Account Developer
Department: Sales & Marketing
Employment Type: Full Time, Non-Exempt
Reports To: Customer Development Manager
Supervises: This individual has no staff
Approved Date: 3/31/2026
Major Working Conditions
Internal contacts are with Vice President Sales and Marketing, Sales and Service Director, Customer Development Manager, Customer Care Associates, Administrative Personnel, Sales and Service Coordinator, Director of Equipment Services, Collections Manager, and Sales Department and Warehouse. External contacts are with Coca-Cola Customers, National Coca-Cola Representatives, and Civic Organizations.
Primary Function
Market and sell Coca-Cola products to new customers while maintaining existing customer relationships, including but not limited to regular reviews. Responsible for communicating Company programs to customers and asset assignments. Ensure maximum customer satisfaction and company profitability goals are achieved.
Key Responsibilities
- Research, plan and execute cold calls, in person and/or electronically in search of new business.
- Represent the Company in presentation of programs and products.
- Preparation of Company presentation documents to new and existing customers.
- Set up new customers to EO Market.
- Maintain existing customer relationships via visits and quarterly, semi-annual and annual reviews.
- Implement partnership programs to grow business.
- Respond to customer inquiries.
- Request and coordinate assets for qualifying customers.
- Represent Company at sponsored events, i.e. samplings, civic organizations.
- Company sponsored events may require work on nights and weekends.
- Assist in other Sales and Marketing areas with special projects/deadlines as needed.
- Maintain a safe and orderly work environment.
- Work closely with assigned Full Line Operators to ensure Company goals are attained.
- Ensure all reporting submitted for approval is complete and error free.
- Successfully complete all required RCCB training.
- Maintain and submit weekly call log, monthly New Business Report and reports regarding goals and profitability.
- Generate P&L statements to ensure company profitability & equipment ROI goals are met.
- Attend all safety meetings and successfully complete all safety videos, as required.
- Assist in other departments, as needed.
- Perform other duties as assigned by the manager.
Qualifications
- Requires a High school diploma or general education development (GED) diploma
- At least three years’ experience in outside sales, cold calling on new business
- Outstanding Customer Service Skills
- Excellent communication skills with internal and external contacts
- Consistent and timely follow through
- Must be able to identify and resolve any concerns and convert them to opportunities
- Ability to qualify accounts to ensure overall profitability and asset management
- Availability to work some nights and weekends
- Ability to Analyze new and existing accounts independently to generate growth and overall profitability
- Computer skills must include PowerPoint, MS Office programs, Outlook, Excel, Internet research
- Ability to create and analyze spreadsheets
- Social media skills a plus
- Prefer experience with Corporate Level Customers, Corporate Food Service Locations, Full Line Vending Operations and Full-Service Operations
- Outstanding written and verbal skills
- Professional appearance
- Ability to maintain confidentiality
- Ability to work independently without direct supervision
- Ability to sit for at least 6-8 hours/daily
- Ability to walk/stand at least 8 hours/daily
- Ability to lift 40 pounds occasionally
- Ability to lift 30 pounds over shoulders occasionally
- Ability to lift 50 pounds at least once a month
- Must have current driver’s license and dependable transportation, position will require use of personal vehicle
- Bilingual in Spanish is a plus
- Ability to pass the company background and Motor Vehicle Report check and the company drug testing requirements
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