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CIAM Engineer I – Consumer Salesforce
Bring your passion to Texas Health so we are Better + Together
*****
Work location: Texas Health Resources, Remote – Must reside in Texas or be willing to relocate. Required to attend in person meetings at corporate office in Arlington.
Work hours: Full Time Days Monday through Friday 8:00am – 5:00pm for 40 hours per week.
Consumer Salesforce highlights:
·      Innovative, collaborative, and fast-paced environment
·      Opportunities to learn and advance in roles
·      Supportive and transparent leadership
·      Work from home life balance
·      Inclusive and supportive team attitude
Here’s What You Need
Education
·      Bachelor's Degree Computer Science, Information Technology, Business Administration, or related field of study 4 Years Relevant work experience in lieu of a degree (Required)
Experience
·      2 Years Major application experience in a large-scale user and/or healthcare environment (Preferred) and
·      1 Year Identity and Access Management technologies (Preferred)
What You Will Do
Operational support and delivery
·      Accountable to ensure implementations are properly promoted to production environment.
·      Accountable for the upgrades and processes to ensure high reliability implementation of such upgrades.
·      Accountable to comply with all THR Security tasks for the platform.
·      Accountable to prioritize all work appropriately to maintain operational effectiveness and efficiency.
·      Be available as needed, to support after-hours incidents, problems, outages, etc. that affect the CIAM platform.
·      Responsible for other applications as assigned.
·      Integration testing for development and releases.
Daily activities
·      Provides overall CIAM technical Administrator expertise and managing various CIAM environments.
·      Collaborating with the stakeholders, Administrators, Engineers, and Architects.
·      Develops data integration, migration, and deployment strategies.
·      Participates in Proof of Concepts and technical solutioning.
·      Maintains accountability for technical functionality.
·      Collaborates with other ITS technical leaders and provides technical and administrative guidance for various existing and planned CIAM applications and service delivery including platforms, middleware, 3rd party services, and databases.
·      Provides overall systems Administrator expertise to relate to and build upon existing environments.
·      Supports product lifecycle from business discussions through test/deploy as it relates to requirement refinement and technical design of business needs.
·      Conducts defect and root cause analysis.
·      Proactively identifies, addresses, and escalates (if needed) when solutions are overly- complex or will compromise supportability and scalability.
·      Defines metrics and reports on performance indicators and risk factors of our CIAM Platform
·      Ensures compliance with privacy policies, security audits, and certifications and enforces these controls.
·      Develops code to support ongoing continuous service delivery.
·      Assists in developing CIAM testing strategies related to the technical components.
      Planning and Administrative Skills
·      Participates in a fast-paced agile scrum team.
·      Participates in the evolution of team best practices, standards and policies.
·      Works largely self-directed, with only guidance from leadership.
·      Responds to customer issues in a timely manner.
·      Assists in the installation of release plans, as needed.
·      Assists in communications with customers, project team and vendors in a timely manner and escalates issues and risks independently.
·      Monitors work progress, informing team leaders, team managers and/or customers of project status, problems or obstacles and workload issues in a timely manner.
·      Provides timely and accurate status reports.
·      Enters work time appropriately and on time into the ITS application systems.
Additional perks of being a Texas Health CIAM Engineer
·      Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
·      Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
·      Strong Unit Based Council (UBC).
·      A supportive, team environment with outstanding opportunities for growth.
·      Learn more about our culture, benefits, and recent awards.
Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.
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