Functional Subject Matter Expert (SME)

PRIMARY FUNCTION
The Functional Subject Matter Expert (SME) provides expert-level knowledge of the business domain, operational workflows, and mission requirements to ensure the successful implementation of the Executive Office for Immigration Review (EOIR) Language Services Unit (LSU) modernization initiative. This individual serves as the primary functional advisor to the project team, ensuring the proposed solution aligns with Government business processes, operational objectives, and stakeholder expectations. The Functional SME works closely with Government stakeholders, business users, business analysts, solution architects, and technical teams to validate requirements, evaluate business processes, and ensure the delivered solution is both functionally accurate and operationally effective.

This position is contingent upon contract award

ESSENTIAL FUNCTIONS

• Serve as the functional expert for EOIR business operations, workflows, and mission requirements.
• Analyze existing business processes and recommend improvements to support operational efficiency and modernization objectives.
• Validate functional and business requirements to ensure alignment with Government needs and operational objectives.
• Collaborate with Government stakeholders to understand business challenges, priorities, and desired outcomes.
• Provide guidance during requirements validation, solution design, system configuration, testing, and deployment activities.
• Ensure business rules, workflows, and operational processes are accurately reflected within the proposed solution.
• Support business process mapping, gap analysis, and functional impact assessments.
• Review functional designs, use cases, user stories, and system configurations for accuracy and completeness.
• Participate in solution demonstrations, design reviews, testing activities, and user acceptance testing (UAT).
• Identify functional risks and recommend mitigation strategies throughout the project lifecycle.
• Support change management, user adoption, training development, and operational readiness activities.
• Serve as a trusted advisor to both Government stakeholders and technical teams throughout implementation.

SUPERVISORY RESPONSIBILITIES: No

DESIRED KNOWLEDGE, SKILLS, & ABILITIES:
•     Experience supporting the Department of Justice (DOJ), EOIR, or other Federal civilian agencies.

• Experience with enterprise application modernization, SaaS, COTS, or cloud-based business solutions.
• Familiarity with Agile software development methodologies.
• Experience supporting business process reengineering (BPR) initiatives.
• Knowledge of requirements traceability, business process modeling, and change management practices.

QUALIFICATIONS:

• Must be a US Citizen.
• Must be able to successfully obtain and maintain the appropriate Department of Justice (DOJ) Public Trust Investigation (PTI) as required for the position.
• Bachelor's degree from an accredited college or university and (4) years of relevant work experience

• Ability to successfully pass a pre-employment drug test and background check

PLACE OF PERFORMANCE

The principal place of performance will be EOIR Headquarters located in Falls Church, VA.

PREFERENCE STATEMENT
Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

EEO STATEMENT
Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.
 
REASONABLE ACCOMMODATION
It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
 
The statements contained in this job description are intended to describe the general content and requirements for performance of this job.  It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.
 
This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.