Loews Arlington Hotel offers job seekers a large-scale resort and meetings environment in Arlington’s sports district. Team members support 888 rooms, five dining venues, pools, spa services and 266,000 square feet of event space, with skybridge access to Live! by Loews.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Pet Insurance
Team Member Hotel Rates, other discounts, perks and more

What We’re Looking For:

A passionate and detail-oriented In-Room Dining Manager who thrives on creating exceptional guest experiences. You’ll lead a dynamic team, ensuring every order is delivered with precision, care, and a touch of luxury. From coordinating with culinary partners to elevating service standards, you’ll be the driving force behind seamless operations and unforgettable moments for our guests.

Who You Are:

Inspirational Leader: You motivate and empower your team to deliver flawless service with confidence and pride
Guest-Centric Problem Solver: You anticipate needs and resolve challenges quickly, always putting the guest first
Clear Communicator: You connect effortlessly with guests, team members, and other departments to ensure smooth operations
Agile Multitasker: You thrive in a fast-paced environment, balancing priorities without compromising quality
Detail-Oriented Professional: You bring precision and organization to every aspect of service delivery
Veterans and military spouses are encouraged to apply

What You’ll Do:

Oversee all aspects of in-room dining operations, ensuring timely and accurate service for every guest
Develop and implement service standards and procedures that elevate the guest experience
Partner with the culinary team to accommodate special requests, dietary needs, and personalized touches
Monitor food and beverage presentation to maintain premium quality and brand standards
Recruit, train, and coach team members, fostering a culture of excellence and collaboration
Manage schedules, performance evaluations, and team development initiatives
Drive revenue through upselling techniques and creative promotions
Maintain inventory and ensure all equipment is in proper working condition
Uphold strict hygiene and safety protocols, ensuring compliance with health regulations
Prepare and analyze reports on service metrics, costs, and guest feedback to optimize performance
Regular attendance in conformance with standards
May be required to work varying schedules to reflect business needs
Required to attend all mandatory training sessions and meetings
Perform other duties as assigned

Your Qualifications Include:

Minimum of two years Food & Beverage leadership experience
Strong knowledge of in-room dining operations, food safety, and service standards
Exceptional problem-solving abilities and attention to detail
Ability to multitask and work effectively in a fast-paced, high-pressure environment
Familiarity with POS systems and financial reporting tools
Effective management, leadership, organizational and communication skills
High school diploma preferred

Who You’ll Supervise:

Room Service Team

Learn more about this Employer on their Career Site

Manager, In-room Dining